C
ClampOnCR
First, I would like to say thanks for this forum's contributions. I have gathered a good deal of beginner knowledge. This has only lead me to more confusion. So here is my situation:
Background: I come previously from a mid-size ISO 9001:2008 certified company. This company designed, manufactured, sold, and serviced heavy equipment. So the ISO system was huge and covered all aspects of the company. I worked within the system and was familiar with the system.
Present: I am now working for a small company (~15 employees) and our President has asked that I get us certified to ISO 9001. We are a subsidiary of an ISO 9001 certified company which designs, manufactures, sales, and services high tech instrumentation/monitoring equipment. We only sale this equipment which we get from our parent and perform field service/install/maintenance on this equipment.
I understand the quality policy, manual, and documentation. However, to what extent do I need to implement ISO 9001 as we really only have two processes: Sales and Service? Can I take exception to 7.3 as we do no design/development of product? Can I take exception to 7.4 as we make no purchases aside from general office supplies and travel?
I would like to keep our QMS SHORT and SIMPLE to avoid undue use of resources within such a small organization while still managing customer satisfaction.
As of now I have done nothing but research on implementing ISO. However, I am eager to get the ball rolling.
Any help, tips, suggestions, guides, etc. are appreciated.
Background: I come previously from a mid-size ISO 9001:2008 certified company. This company designed, manufactured, sold, and serviced heavy equipment. So the ISO system was huge and covered all aspects of the company. I worked within the system and was familiar with the system.
Present: I am now working for a small company (~15 employees) and our President has asked that I get us certified to ISO 9001. We are a subsidiary of an ISO 9001 certified company which designs, manufactures, sales, and services high tech instrumentation/monitoring equipment. We only sale this equipment which we get from our parent and perform field service/install/maintenance on this equipment.
I understand the quality policy, manual, and documentation. However, to what extent do I need to implement ISO 9001 as we really only have two processes: Sales and Service? Can I take exception to 7.3 as we do no design/development of product? Can I take exception to 7.4 as we make no purchases aside from general office supplies and travel?
I would like to keep our QMS SHORT and SIMPLE to avoid undue use of resources within such a small organization while still managing customer satisfaction.
As of now I have done nothing but research on implementing ISO. However, I am eager to get the ball rolling.
Any help, tips, suggestions, guides, etc. are appreciated.