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Implementing ISO 9001 - I need it all! Please tell me the bare bones!

#21
Okay, bare bones stuff

First, as was mentioned earlier, get a copy of the standard.
Second, your organization has to do different "things" to meet your customer requirements. Make a flowchart of these things (you can call them activities, or processes if you like). Some folks call these your Core Processes, or your Customer Oriented Processes.
Third, read through the standard. Each time you see the word "shall", stop. Shalls are mandatory requirements. Some of these shalls will line up with your flowchart of things. Note that. Others will not. Some of those that do not will line up with the activities you have to do to fulfill your Core Processes. Often, they are referred to as Support Processes.
The standard requires you to identify your processes (Core and Support) and determine their sequence (the flowchart) and their interaction (lots of ways to do that).
Fourth, as you go through figure out how you are going to meet each shall. If you get stumped, then come back here and do a search on the requirements for that individual shall.

Bear in mind….. This is not going to be a quick sit down one afternoon and hammer this out. Be prepared to spend hours, days and even weeks on this. There is no simple one size fits all solution. What you come up with has to reflect your organization, and your business.

And I agree, a class could help. Even an internal auditor class, as they often teach the interpretations of the standard, and you can often bounce questions off the instructor during breaks, lunch and after class.
 
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Jen Kirley

Quality and Auditing Expert
Staff member
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#22
And I agree, a class could help. Even an internal auditor class, as they often teach the interpretations of the standard, and you can often bounce questions off the instructor during breaks, lunch and after class.
Thank you for this in addition to your excellent post.

I hate to nag (okay, maybe not! :lol:) but you will be expected to somehow show you are competent to do yoru internal assessments, among other things. The ability of classes to "make" one competent has been tirelessly argued, but most of us agree a class is a good part of it.

A class will also provide you with a copy of the standard, and maybe a bunch of other goodies too, like definitions as were included in Coury's list. Why pay for something twice?
 

GStough

Staff member
Super Moderator
#23
Thank you for this in addition to your excellent post.

I hate to nag (okay, maybe not! :lol:) but you will be expected to somehow show you are competent to do yoru internal assessments, among other things. The ability of classes to "make" one competent has been tirelessly argued, but most of us agree a class is a good part of it.

A class will also provide you with a copy of the standard, and maybe a bunch of other goodies too, like definitions as were included in Coury's list. Why pay for something twice?
If I may jump on the "take a class" bandwagon for a moment, I'd like to add that if you do take a class, there will probably be others in attendance who may be in the same boat you're in or maybe have just gone through the experience, and you may be able to share ideas and get some tips from those who have gone through it and are willing to share. :yes: Networking like this can sometimes give you a different point of view, especially if you've spent so much time focusing on your company's situation and issues. It's always good to have a fresh set of eyes to look at your problem, IMO... And who knows? You may be able to offer help to someone else with a different problem!

Just a thought...
 
#24
Now this is important to know.

In light of that I instead recommend a lead auditor's class - You'd need to set up or perform auditing anyway. In this class you can get some really valuable insight from a registrar (who teaches the class) on what is needed, what is acceptable and what is overkill.
For help with implementation, the lead auditor course is useless, IMHO. It's for second or third party auditors! For 15 years I've seen people come to class, "deer in the headlights", because they have to 'get the company registered". I can't figure why, but it's almost definitively the wrong course to attend! Yes, I know many have gone this route, but what did it do for you when it came to planning and implementation? Just the bit at the end - the certification audit!

Sure it's a great class, everyone bonds and we all have fun, but what practical use is it for implementors? None, except you get to know the third party process - so go to an internal auditor course, not only are they run by a Certification Body, and ask the instructor (who should, by rights, be very experienced in implementation) and ask what's different about the IA course to what the CB will do! That way the course is only 2/3 days (instead of 4/5) and you still get the CB process.......

Better still, find a good consultant to support you. It doesn't have to be done all 'on-site'. And can be far more focused on your specific implementation than going to a publicly held course, where you have to 'share' your time with a bunch of others with different issues - not very cost effective, really!
 
D

Duke Okes

#25
Re: I need it all! Please tell me the bare bones!

Thanks Roxanne,
I guess I was a little vague in my yell for help. My main dilemma is what is the minimum that I need as far as procedures, work instructions, do I have to have control plans for every part, remember I have over 500 part numbers, do I need work instructions for every part #. :mg:
Thanks,Kris
:tg:
Forget control plans, FMEAs, etc. Those are TS requirements.

If your job order (routing, shop order, etc.) contains sufficient information and is accompanied by a product drawing, and the people running the equipment are properly trained, you will find very little need for work instructions.

And you can handle document control and record retention with simple tables. A good chance you can include these and other procedures in your quality manual, and really minimize documentation.
 
K

kmyers

#26
Thanks Duke,

It is not as if I don't have any knowledge, I just wasn't aware of the differences between ISO and TS and did not know exactly what I needed. I did order a standard yesterday so that along with the help of the Cove I am hoping this process will be relatively pain free.
 
Last edited by a moderator:

Stijloor

Staff member
Super Moderator
#28
Thanks Duke,

It is not as if I don't have any knowledge, I just wasn't aware of the differences between ISO and TS and did not know exactly what I needed. I did order a standard yesterday so that along with the help of the Cove I am hoping this process will be relatively pain free.
Kris,

Pain free? You know what they say: "No Pain, No Gain." :tg:

Good luck Kris. Please come back often.

Stijloor.
 
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