Implementing ISO 9001 in a Home Business

T

troymason

#1
Hi people, not sure if I have posted this in the right place, sorry ifi have not, struggling to use the forum.

have been asked by a friend to implement 9001 into his company, I,m more than willing to do this for him but I,m used to manufacturing and his company is an industrial *door installer his scope is below, he is based at home with I do believe one van to get to site with 5 - 8 people working for him,

"Our expert services include installation, maintenance, upgrades and repairs of all kinds of industrial and commercial shutters, doors, gates and grilles"

How different of a job will this be for me as he is based at home and all work is done on site?*
 
Elsmar Forum Sponsor
#4
Hi people, not sure if I have posted this in the right place, sorry ifi have not, struggling to use the forum.

have been asked by a friend to implement 9001 into his company, I,m more than willing to do this for him but I,m used to manufacturing and his company is an industrial *door installer his scope is below, he is based at home with I do believe one van to get to site with 5 - 8 people working for him,

"Our expert services include installation, maintenance, upgrades and repairs of all kinds of industrial and commercial shutters, doors, gates and grilles"

How different of a job will this be for me as he is based at home and all work is done on site?*
Different to what, do you mean? His way of operation is what it is - you have to see what he does that already complies with the standard (scoping an installation and quoting, for example) and fill in the gaps.
 
T

troymason

#5
I'm just looking for specifi areas that may be very different to a company with its own premises I.e. sales office etc.
 
M

mortby

#8
Just start with understanding the processes he uses and then look at how they fit against the requirements of 9001.
Keep it simple!
 
P

p1stonbroke

#9
This really should not be different at all.
  • Flowchart the business activities.
  • Inputs (orders, specifications, raw materials, etc)
  • Outputs (quotations, orders, deliverables)
  • Identify the means and methods used.
  • Identify who does them, and if any particular skills or training are required by those persons (i.e. do they need to be trained)
  • Add specific detail (perhaps in the form of a work instruction) where the flowchart does not provide enough detail for an auditor to determine if the job is being done repeatably - and revision control these documents.
  • Create standardized forms where you neeed to capture information, or pass data in a controlled manner from one person to another, or to a supplier/customer.
  • Formalise things like where and how you store your drawings, programs, and how you make sure your tools and equipment stay in functional useable condition (calibration and maintenance)
  • Put in an audit process - which can be as simple as auditing compliance of the personnel to the flowchart, once or twice a year
  • Put all this together in a book, called a Quality Manual - and link the relevant sections of the manual to the relevant caluse in the ISO standard. e.g "this covers the requirements of section xxx 'Records Management'"
  • hold an annual management review, to determine if changes to the quality system are needed - based on assessing things like custoemr complaints or errors.
  • Get an external body in to check that what you are doing is controlling your processes to ensure that your product/services are repeatable and controlled
  • stick your certificate on the wall, on your website and promote the fact that you, unlike your competetors have an ISO approved system, then wait for the work to roll in*
Remember to make it simple enough to be useful but detailed enough to be helpful

* an ISO certificate is not a guarantee of being flooded with work
 
J

JaneB

#10
As others have said, it's not different at all.

Probably the most difficult part is going to be for you, given that you're more used to manufacturing. You'll need to make the transition to what sounds essentially like a service business. And that is different (to manfacturing).
 
Thread starter Similar threads Forum Replies Date
G ISO 9001 - when implementing customer requirement ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
I First Time Implementing Document Control for ISO-9001 - how far back do you go? Document Control Systems, Procedures, Forms and Templates 15
G Heavy Civil Construction Company Implementing ISO 9001:2015 for Certification ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 1
Q Easy Way of "Implementing" Risk in ISO 9001 2015 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
L Implementing ISO 9001 in small Trading Company ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 8
F Implementing ISO 9001:2008 in a new Food Processing company ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
M Implementing ISO 9001 in an Assembly Plant ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 10
Q Implementing ISO 9001 and ISO 22000 systems at the same time Document Control Systems, Procedures, Forms and Templates 2
C Implementing ISO 9001 - Getting whole team buy-in? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 25
M ISO 9001 - Implementing 7.3.2 - 7.3.7 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
C Starting a Quality Department from Scratch and Implementing ISO 9001 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 32
S Implementing ISO 9001 and ISO 17025 separately or together ISO 17025 related Discussions 6
C Implementing ISO 9001:2008 in a small Sales and Service company ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 38
S Implementing ISO 9001 for a small fabrication company ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 4
L Implementing ISO 9001: 2008 in a Dietary Supplement Company ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 1
L Implementing ISO 13485 with an ISO 9001:2008 QMS ISO 13485:2016 - Medical Device Quality Management Systems 3
G Implementing Dual Standards in a Company - ISO 9001 & AS9100 AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 1
H Implementing ISO 14001 versus Implementing ISO 9001 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 6
C Suggestion for Implementing ISO 9001 in a Start-Up Company ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 14
S Implementing ISO 9001 at our company for the first time ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 10
R Quality Manager Training Methods - Learning and Implementing ISO 9001 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 26
B Understanding and Implementing ISO 9001 in a Small Manufacturing Business ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 1
C Implementing ISO 9001 - One Department at a Time - Internal Provision Only ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 29
Z ISO 9001 Implementing Performance in all Countries of the World ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 1
D Implementing ISO 9001:2008 - Had a New Center Merged with Our Organization ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 1
A Lost Cause for Understanding and Implementing ISO 9001 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 29
E Implementing ISO 9001 and an Example of a Quality Manual anyone? Document Control Systems, Procedures, Forms and Templates 6
A The Journey, the Audits, my Experience - Implementing ISO 9001 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
B Need Assistance for Implementing ISO 9001 in our organisation ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
G Requirements for Implementing an ISO 9001:2008 Quality Management System (QMS) ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 16
M Implementing ISO 9001 in a Training Center ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 10
T Implementing ISO 9001 in an Architectural Practice ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 10
S Structure for Implementing ISO 9001 - Detailed action plan of the significant steps ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2
S Where and What Template to Purchase for implementing ISO 9001 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 14
Q How to find definitions from ISO 9001 when implementing ISO 13485? ISO 13485:2016 - Medical Device Quality Management Systems 8
S Implementing ISO 9001:2008 - Where to Start? Document Control Systems, Procedures, Forms and Templates 15
Marc Implementing ISO 9001 in a Business ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 1
K Implementing ISO 9001 - I need it all! Please tell me the bare bones! ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 27
T Training & Induction Records - Implementing ISO 9001 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
L Implementing ISO 9001 in a Startup Business ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 21
K Culture Shock and Things Need to Change - Implementing ISO 9001 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 19
K Template for preparing Consultant's Proposal for Implementing ISO 9001:2000 Consultants and Consulting 29
A How has your Organization Benefited from Implementing ISO 9001? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 17
D Are we going through the right steps while implementing ISO 9001:2000 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
C Implementing ISO 9001 in a school (Education) ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 9
N Practically implementing ISO 9001:2000 Clause 7.2.2 Contract Review Contract Review Process 10
J Reasons for Implementing ISO 9001 - Findings from a Survey of 326 Businesses The Reading Room 0
L Implementing ISO 9001 - Document every clause? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 10
S How do I get started implementing ISO 9001? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 12
D Implementing ISO 9001:2000 in a Restaurant ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 54

Similar threads

Top Bottom