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Kalcon
If possible, I need some help implementing TL 9000 for my company.
First off, I'd like to say that I've been researching and reading the other TL 9000 threads in an effort to garner as much information as possible, and everything here from Jaimezepeda's posts to the Elsmar modules have helped me immensely.
Our company is a very small (3 paid employees), tightly-knit, and slightly informal business that designs & installs telecommunications central office equipment (bays, cabinets, etc) for service providers. Actually, all of our engineers and installers are independent contractors, and all our materials (steel beams, cables, etc) come from other manufacturers. All we really do is hire the guys to design the equipment layouts and bolt stuff together, and store the pre-made materials prior to delivery to the worksite.
We are currently under mandate to become TL 9000 certified by July 2005.
Unfortunately, our company has never had an in-depth, serious QMS in place before, and I am trying to get us ISO 9001: 2000 compliant at the same time (we're only seeking TL 9000 registration, but since TL is built on ISO, it can only help us).
I've planned for implementation to take until March 1, at which point we'll start the 3 months of measurements: June will be for the preregistration audit and corrective actions before the real deal in July.
From what I can gather, we'll be trying to certify under Category Codes 7.1 (Installation service) and 7.2.1 (Network engineering service).
Our only paid employees are a material manager, a projects coordinator, and the CEO ( I myself am an indpendent consultant).
My first question (of many) is this: In terms of processes and procedures, am I right in thinking that the majority of our procedures and process flowcharts will revolve around ensuring the contractors are providing us with quality services, and, if so, are there any exclusions or special clauses I need to look out for when trying to implement the related flowcharts and paperwork records?
Second question: As our company is so small, I'm thinking it shouldn't be too hard to implement TL 9000 in six months: everybody is eager to participate in implementing a real quality system, and internal and external communication is currently fairly informal but efficient. Am I on the right track so far, or am I leading the company towards a serious train wreck in terms of planning and scheduling?
I've written a guide for my company that highlights the procedures, processes, and paperwork required by both ISO and TL 9000, and will be holding an implementation kickoff meeting tomorrow for the employees, where we'll go over what we need to do.
I appreciate and am desperately thankful for any advice or help you guys can give me, and I'll keep reading and researching, and checking these boards often.
Thanks!
Kalcon
First off, I'd like to say that I've been researching and reading the other TL 9000 threads in an effort to garner as much information as possible, and everything here from Jaimezepeda's posts to the Elsmar modules have helped me immensely.
Our company is a very small (3 paid employees), tightly-knit, and slightly informal business that designs & installs telecommunications central office equipment (bays, cabinets, etc) for service providers. Actually, all of our engineers and installers are independent contractors, and all our materials (steel beams, cables, etc) come from other manufacturers. All we really do is hire the guys to design the equipment layouts and bolt stuff together, and store the pre-made materials prior to delivery to the worksite.
We are currently under mandate to become TL 9000 certified by July 2005.
Unfortunately, our company has never had an in-depth, serious QMS in place before, and I am trying to get us ISO 9001: 2000 compliant at the same time (we're only seeking TL 9000 registration, but since TL is built on ISO, it can only help us).
I've planned for implementation to take until March 1, at which point we'll start the 3 months of measurements: June will be for the preregistration audit and corrective actions before the real deal in July.
From what I can gather, we'll be trying to certify under Category Codes 7.1 (Installation service) and 7.2.1 (Network engineering service).
Our only paid employees are a material manager, a projects coordinator, and the CEO ( I myself am an indpendent consultant).
My first question (of many) is this: In terms of processes and procedures, am I right in thinking that the majority of our procedures and process flowcharts will revolve around ensuring the contractors are providing us with quality services, and, if so, are there any exclusions or special clauses I need to look out for when trying to implement the related flowcharts and paperwork records?
Second question: As our company is so small, I'm thinking it shouldn't be too hard to implement TL 9000 in six months: everybody is eager to participate in implementing a real quality system, and internal and external communication is currently fairly informal but efficient. Am I on the right track so far, or am I leading the company towards a serious train wreck in terms of planning and scheduling?
I've written a guide for my company that highlights the procedures, processes, and paperwork required by both ISO and TL 9000, and will be holding an implementation kickoff meeting tomorrow for the employees, where we'll go over what we need to do.
I appreciate and am desperately thankful for any advice or help you guys can give me, and I'll keep reading and researching, and checking these boards often.
Thanks!
Kalcon
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