Re: Incident Investigation vs Root Cause Analysis – What’s the difference?
In brief and really "for dummies".
In investigation, you are about the identify what an earth has happened and what are the regulatory environment which shall be applied in order to recognize what was the non conformity in the reality.
During investigation, it may occur, that you find out, there is no non confirmity.
In contrast, in root cause analysis, you try to find the really root cause of the problem environment reconstructed during the investigation.
Later on ... no

you have not asked that
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