When I used the job cards as my example, a true corrective action would remove the job cards as a means of recording time and go with something a bit more robust. However, this is not going to happen no matter how many 'mistakes' happen. The specific process:
1: Grab a blank job card first thing in the morning. and fill out the top portion (name, date, shift, etc.)
2: At start time, record the start time, fill in job number, step number, good qty, scrap parts, machine number, and end time.
....2a if running multiple machines, fill this out for each machine run and times
3: At the end of the day, record the stop time and put the card in a box.
4: Card is then manually entered by a human into our system.
Where the issues come up is things like recording good qty in the scrap section or leaving specific areas blank or the person who is entering the cards has no knowledge of machining practices so does not understand that a specific part cannot have 300 made in a single shift (this shows up during a report that shows efficiency).
I want to make sure I think of employees as human and can make human mistakes. One of the things that I don't want is a 'failure' of the corrective action system because the same basic types of mistakes keep happening.
Like I said, the fix is beyond what I am allowed to do so I have to work within the system I am given.
1: Grab a blank job card first thing in the morning. and fill out the top portion (name, date, shift, etc.)
2: At start time, record the start time, fill in job number, step number, good qty, scrap parts, machine number, and end time.
....2a if running multiple machines, fill this out for each machine run and times
3: At the end of the day, record the stop time and put the card in a box.
4: Card is then manually entered by a human into our system.
Where the issues come up is things like recording good qty in the scrap section or leaving specific areas blank or the person who is entering the cards has no knowledge of machining practices so does not understand that a specific part cannot have 300 made in a single shift (this shows up during a report that shows efficiency).
I want to make sure I think of employees as human and can make human mistakes. One of the things that I don't want is a 'failure' of the corrective action system because the same basic types of mistakes keep happening.
Like I said, the fix is beyond what I am allowed to do so I have to work within the system I am given.