Marc said:
No one here working in a distribution center? I'm surprised!
I have ideas based on my observations of good and bad activities at suppliers who are distributors, but Purdy seemed to want a specific response from "primarily distributors and have been registered to ISO 9001."
I don't know many distributors who are registered - doesn't have much value added, in my opinion. I see less value to a distributor being registered than a bank or hospital.
UPS is registered:
<TABLE cellSpacing=0 cellPadding=0 border=0><TBODY><TR><TD class=searchbox align=middle width=500 rowSpan=2>
Details of the record
<TABLE class=searchbox><TBODY><TR><TD vAlign=top align=left width=100>
Company Name</TD><TD>
UPS Logistics Group</TD></TR><TR><TD vAlign=top align=left width=100>
Division</TD><TD>
Service Parts Logistics</TD></TR><TR><TD vAlign=top align=left width=100>
City</TD><TD>
Louisville</TD></TR><TR><TD vAlign=top align=left width=100>
State or Province</TD><TD>
Kentucky</TD></TR><TR><TD vAlign=top align=left width=100>
Country</TD><TD>
UNITED STATES</TD></TR><TR><TD vAlign=top align=left width=100>
Registrar</TD><TD>
INTERTEK</TD></TR><TR><TD vAlign=top align=left width=100>
Standard</TD><TD>
ISO 9001:2000</TD></TR><TR><TD vAlign=top align=left width=100>
Certificate Number</TD><TD>
96-627f-01</TD></TR><TR><TD vAlign=top align=left width=100>
Product or Service</TD><TD>
The support of technology-based
equipment through centralized
distribution, inventory management,
service information, and repair.</TD></TR><TR><TD vAlign=top align=left width=100>
Accreditation Mark(s)</TD><TD>
RvA,RAB</TD></TR></TBODY></TABLE></TD><!--<td width="220" class="searchbox"><input type="text" name="textfieldName" size="30"></td> --><!--<td align="center" class="searchbox" rowspan="2" colspan="1"></td>--><TD class=searchbox width=30></TD></TR><TR><TD vAlign=top align=left width=60></TD><!--<td align="center" class="searchbox" rowspan="2" colspan="1"></td> --><TD class=searchbox></TD><TD class=searchbox width=30></TD></TR><TR height=30><TD width=60 height=30></TD><TD class=searchbox vAlign=bottom align=left width=30 height=30></TD></TR></TBODY></TABLE>
Why not ask them how they handle the points? I'm sure they'd tell.