Re: Integrated Management Review Meetings
Hi friends,
This is infact my first post on the message board. We, at our organization, are certified to ISO 9001:2000, ISO 14001:2004 and OHSAS 18001:1999, and integrated all 3 of them to form the Q-SHE ( Quality, Saftey, Health and environmental ) Management system. Now one requirement of all the 3 standards is to conduct management review at defined intervals to review the status of progress of the three systems. What I'd like to know is how can I design the management review meeting wherein all the requirements of all the 3 standards are reviewed and documented.
Please note that the management reviews are conducted every six months, but practically I am finding it very difficult to cover each clause of all the 3 standards in 1 meeting of top management.
So kindly advise
Regards
Lakshit
Hi Lakshit,
I concur with earlier posts that you don't need to attempt to review all the clauses (that's the element approach). You have to review the Processes.
Perhaps this might help:
I'm not suggesting that you should even be expected to cover 50% of your System Review in 1 meeting, but I think that the 1st step to efficient Management Review Meetings is in the design of your Procedural Flowcharts. If you have integrated all standards into one system, then when you audit, you are auditing all 3 simultaneously, hence the review should be a consolidated one.
If you look at the attached Flow Chart for Internal Auditing, you see that the requirements of 3 standards are integrated as you described in your organization (ISO/TS, ISO 14001 and Customer-specific requirements). The attachment shows the associated requirements segregated in yellow (TS), green (14001) and red boxes (CSR). This is not a requirement, of course, but it's a tremendous help to your internal auditors and can help them to prepare appropriate audit questions.
When you conduct audits of this integrated system, you audit each step in sequence per the flow chart (process approach), and in doing so, you will have audited all 3 sets of requirements.
The concern that I have with your remarks is that
a formal Management Review is only conducted twice annually. Isn't it a bit late to be reacting to the findings of audits and process performance 6 months after their occurrence? If Management is just doing it to fulfil a minimum requirements, they aren't likely being effective or efficient. Your task is being treated as if it's just perfunctory by Management.
Of course, your job of presenting 6 months of audit findings, as well as process performance results at a single meeting, is unrealistic. Management has an obligation to
"determine and provide the resources needed to implement and maintain the quality management system and continually improve its effectiveness" (per clause 6.1.a). I think that includes providing adequate time to effectively and efficiently meet this requirement.
It's not likely that your organization will reap the benefits intended by these Standards. They are treating it more like it's an unpleasant obligation to be fulfilled as infrequently as possible.
Perhaps you could solicit the support of your External Auditor to gently prod Management toward a more pro-active approach. They should conduct monthly meetings which are shorter, and which allow them to focus, and respond to your findings in a timely manner.
Good Luck!
Patricia Ravanello