Integrated Management System - Nonconforming Service/Product Defects

I

Intesar

#1
#1
Hi,

Many thanks you for your support in every question I have Asked ! :eek:

Is this a correct definition of nonconforming service/product:

"failure to achieve a specified or expected situation with respect to the IMS relevant standards requirements"

regards,

Intesat
 
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S

samsung

#2
#2
Re: integrated management system - nonconforming service/product def.

I see nothing wrong with this definition. A noncorformance is 'non-achievement' (or non-fulfillment) of any specified requirement and you are telling the same thing.
 
P

pldey42

#3
#3
Intesar said:
Hi,

Many thanks you for your support in every question I have Asked ! :eek:

Is this a correct definition of nonconforming service/product:

"failure to achieve a specified or expected situation with respect to the IMS relevant standards requirements"

regards,

Intesat
Click to expand...
I think this definition may be too narrow.

An integrated management system could include implementations of ISO 9001, ISO 14000, ISO 18000.

While a nonconformity would certainly be a failure to meet the requirements of the "IMS relevant standards requirements" (meaning a failure to meet the requirements of ISO 9001, 14000 and/or 18000) a nonconformity would also be a failure to meet design specifications, customer contracts, laws relevant to the product or service.

A better definition would be "non-fulfilment of a requirement" (ISO 9000, 3.6.2).

Hope this helps,
Pat
 
V

vanputten

#4
#4
I am not sure what "correct" means in the question, is this the correct definition of .....

However, one might want to reference ISO 9000:2005 Quality management systems - Fundamental and vocabulary that provides the following definition:

3.6.2 nonconformity - non-fulfilment of a requirement

"Requirement" is defined in 3.1.2 of ISO 9000.
 
I

Intesar

#5
#5
vanputten said:
I am not sure what "correct" means in the question, is this the correct definition of .....

However, one might want to reference ISO 9000:2005 Quality management systems - Fundamental and vocabulary that provides the following definition:

3.6.2 nonconformity - non-fulfilment of a requirement

"Requirement" is defined in 3.1.2 of ISO 9000.
Click to expand...
Thank you all.

OK.. I will tell you the story:

This definition was written by an IMS consultant in our company and there was argument between me and them about this definition.

Because of this, I brought it here in the forum to seek the expert input..
 
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