Integrating Q, E & S Management Systems - who is doing it?

W

WINDGAT

#21
Pas 99

"How I wish. I actually found someone's QES manual online and posted a link to it in another thread, but the page it was posted on has since been taken down so now the link is broken and has been removed.''

Thanks Jennifer,

will keep you posted I I stumble across something ;)
 
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Sidney Vianna

Post Responsibly
Staff member
Admin
#22
I$0

http://www.iso.org/iso/pressrelease.htm?refid=Ref1144

ISO publishes book+CD on integrated use of management system standards
2008-07-15

ISO has published a combined book and CD giving organizations advice on how to make integrated use of management system standards.
The integrated use of management system standards distils the experience and expertise of an ISO task force comprising 16 members drawn from business organizations representing a wide range of countries and sectors, as well as from standards bodies and academia.
“The book provides a good mixture of theory and practice and will be useful for beginners as well as for the experienced,” declares Petra Eckl of MLPC International, France, leader of the ISO task force. “It will form a bridge between the increasing number of ISO management system standards that meet specific concerns of organizations and their stakeholders, and the user organization’s own and unique management approach.”
ISO management system standards (MSS), such as ISO 9001:2000 for quality management and ISO 14001:2004 for environmental management, are among the most widely used International Standards, while new ISO MSS are gaining ground, including ISO 22000 (food safety), ISO 28000 (supply chain security) and ISO/IEC 27001 (information security).
Contrary to many other types of standard, management system standards cover multiple aspects, levels and functions of an organization and, therefore, their implementation can have a substantial impact on how an organization operates and manages its business processes. In addition, more and more organizations are applying not only one, but a range of management system standards to satisfy their own needs as well as those of external stakeholders.
The book acknowledges that there is a market need for separate management system standards addressing different aspects, issues or risks that organizations need to manage. It provides guidance on how organizations can apply the different standards in a combined way, integrated with their business processes.
Based on the practical experience of organizations that have successfully made integrated use of management system standards, the book identifies a variety of methodologies, tools and practices.



The book, which is in colour and includes numerous graphics, is structured as follows:
  • a description of the main characteristics, parts and functions of the management system of an organization
  • what sort of requirements are contained in a management system standard, why these are important and how an organization should apply them
  • guidance on how requirements from multiple management system standards can be integrated in a combined way within the existing management system of an organization.
Each chapter includes the following distinct sections:
  • Guiding questions that helps to focus the reader
  • Overview summarizing the theory of the topic concerned
  • Approach featuring the methodologies and tools applied
  • Jim the Baker – an imaginary character whose company is used to illustrate the implementation of the methodologies and tools
  • Cases in point with actual practices and examples from case studies
  • Practice assists readers in applying the principles and methods provided to their own situation.
The accompanying CD (inside the back cover), contains real-life examples extracted from 15 case studies made in a wide variety of situations. Examples are included from companies in Asia, South America and the Middle East, as well as Europe and North America. Multinational companies are included as well as smaller ones, in different sectors of activity, for profit and not-for-profit, applying different sets of management system standards.
ISO Secretary-General Alan Bryden comments: “This book should prove to be a very useful complement to ISO’s continuing efforts to ensure theconsistency, coverage and effective useof its management system standards.”
The integrated use of management system standards (ISBN 978-92-67-10473-7), 146 pages + CD, A5 format, ring binder, costs 48 Swiss francs and is available from ISO national member institutes (see the complete list with contact details) and from ISO Central Secretariat through the ISO Store or by contacting the Marketing & Communication department (see right-hand column).
 

somashekar

Staff member
Super Moderator
#23
Re: I$0

Sir.
I am happy to say that we have sucessfully integrated the Quality system, Medical device regulatory, Environment and OHS standards in out organization.
 

Sidney Vianna

Post Responsibly
Staff member
Admin
#24


It has been a while since the last contribution to this thread. I am looking for a large organization that has been through the integration of quality, environmental and occupational health& safety management systems and would be willing to share their journey and (hopefully) demonstrable business benefits with an organization (a former Malcolm Baldrige Award winner) that is early in this process.

If anyone knows of an organization that has a high performing integrated management system and is willing to communicate with this very successful organization that I work with, please let me know.

PS. I am not interested in the "theory" behind the benefits of the integration. That I know very well. Looking for examples of organizations that have done it and can report the business benefits as well as the challenges along the way.

Thanks in advance.
 
Z

Zubin

#26
Greetings...

We are in the process of integrating ISO 9001, ISO 14001, OHSAS 18001 and ISO 27001 to a single Management System. The practical problem we have here is, we have two certifying bodies involved, one with QMS and rest all by another one. We are bit apprehensive on how well it will work out if we have an integrated system and we continue with two cetifying bodies.

Also, we have a Quality manual, an HSE Manual and the ISMS Manual, which are the apex documents for each standards. Can we continue to maintain 3 separate ones or do we need to have a single Manual?. Each of our Manuals are structured clause wise in accordance to the standards. Practically, will it be possible to integrate these clause wise?. If we do it wont it become a total mix up?. I am little confused.

Seek the help of th experienced members in this forum..

Thanks
Zubin
 

RoxaneB

Super Moderator
Super Moderator
#27
Greetings...

We are in the process of integrating ISO 9001, ISO 14001, OHSAS 18001 and ISO 27001 to a single Management System. The practical problem we have here is, we have two certifying bodies involved, one with QMS and rest all by another one. We are bit apprehensive on how well it will work out if we have an integrated system and we continue with two cetifying bodies.

Also, we have a Quality manual, an HSE Manual and the ISMS Manual, which are the apex documents for each standards. Can we continue to maintain 3 separate ones or do we need to have a single Manual?. Each of our Manuals are structured clause wise in accordance to the standards. Practically, will it be possible to integrate these clause wise?. If we do it wont it become a total mix up?. I am little confused.

Seek the help of th experienced members in this forum..

Thanks
Zubin
Having more than one registrar should not pose a problem. Your management systems is for your organization, not theirs.

As for the manuals, do what works best for your organization. My own preference is to integrate them into one manual. What I did when my organization integrated multiple standards into one system was create a matrix that showed how each of the clauses aligned between the standards. Occasionally, there was overlap, but again, I was creating a manual that was for my organization and not the registrar. I also aligned the clauses with the Plan-Do-Check-Act methodology which was the core of my organization's business.

Integrating the standards into one manual and writing it in my organization's language helped with employee acceptance and awareness.
 
Z

Zubin

#28
Thanks Roxane for the reply. But practically speaking can there be possibilities of having conflicts between the certifying bodies as it is a single documentation. Just curious to know, from a practical angle.

Zubin
 

RoxaneB

Super Moderator
Super Moderator
#29
Thanks Roxane for the reply. But practically speaking can there be possibilities of having conflicts between the certifying bodies as it is a single documentation. Just curious to know, from a practical angle.

Zubin
Maybe some of our colleagues here who work for registrars can respond from their perspective, but I do not see where the conflict is.

It is YOUR organization's document that YOU share with THEM come audit time. Unless your manual says that your management system is in conformance with certain standards and whatever Registrar 123 tells you, I don't see an issue.

By including the matrix as an appendix (i.e., the matrix that shows how you have aligned the requirements of the standards within your manual), this will assist the external auditors in reviewing your manual and ensuring that all necessary requirements have been addressed.

As well, as the scope of their audit may be for one particular standard, simply ensure that you inform them about the set-up of your manual and re-confirm the scope of the what they are reviewing. (e.g., If they're auditing 9001, they are to disregard stuff on 14001)
 
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