M
Michael T
Gentlemen,
You both have valid points... unfortuantely in many of today's organizations, Energy's comment about "costing your head" is all too true. Too many VP's, etc., cannot or will not believe that us "underlings" know what we are talking about, even though we may have years of experience and/or education with which to draw from.
To understand the system of profound knowledge, one must study (notice I didn't say read) Deming's works. [Yep - I'm a Deming guy... got the 4 pillars of profound knowledge and the 14 points posted on my wall - Yet - western leaders won't take the time to study many, if any, of the works of Quality Management like they study their balance sheets.
I look at it this way... I promote the tools of Quality Management quietly, yet constantly and consistently... hoping the message is like water... over time it will eventually wear away at even the most stubborn resistance. If I continue to be correct, have my data correctly prepared and statistics correctly interpreted, I believe I will eventually get through to them. I may be overly optimistic.
I try to follow the philosophy of Personal Mastery outlined by Peter Senge in "The Fifth Discipline". If I can be an example, perhaps others will start to see that these tools really do work.
Cheers!!!
Mike
You both have valid points... unfortuantely in many of today's organizations, Energy's comment about "costing your head" is all too true. Too many VP's, etc., cannot or will not believe that us "underlings" know what we are talking about, even though we may have years of experience and/or education with which to draw from.
To understand the system of profound knowledge, one must study (notice I didn't say read) Deming's works. [Yep - I'm a Deming guy... got the 4 pillars of profound knowledge and the 14 points posted on my wall - Yet - western leaders won't take the time to study many, if any, of the works of Quality Management like they study their balance sheets.
I look at it this way... I promote the tools of Quality Management quietly, yet constantly and consistently... hoping the message is like water... over time it will eventually wear away at even the most stubborn resistance. If I continue to be correct, have my data correctly prepared and statistics correctly interpreted, I believe I will eventually get through to them. I may be overly optimistic.
I try to follow the philosophy of Personal Mastery outlined by Peter Senge in "The Fifth Discipline". If I can be an example, perhaps others will start to see that these tools really do work.
Cheers!!!
Mike