Interesting Nonconformance During Upgrade Audit to ISO 9001:2008

[Jason PCSwitches]

Re: Interesting NC During Upgrade To ISO-2008

I don't know if I would have gone that far...
Registration to standards and directives and such is a marketing tool. That's usually half (if not more) of the reason to get to third party certificate.

If you have flaunt it...just make sure the marketing people stay current and update literature, web site, etc.

[FONT=&quot]That was my point exactly. The problem; they pasted it on every possible document (internal/external, even painted it on the building) from inception.[/FONT]

[FONT=&quot]The justification for my advice, which was not to totally eliminate the reference just be smart about it, was evident by the fact the IT & marketing departments, along with most other departments, will be spending the next month reviewing and updating documentation. Not to mention the cost associated with repainting the nomenclature on the face of 2 facilities.

Which BTW, has nothing to do with the OP, just an example of how things can get out of hand when the requirements are not understood by management.
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[ScottK]

Re: Interesting NC During Upgrade To ISO-2008

[FONT=&quot]That was my point exactly. The problem; they pasted it on every possible document (internal/external, even painted it on the building) from inception.[/FONT]

[FONT=&quot]The justification for my advice, which was not to totally eliminate the reference just be smart about it, was evident by the fact the IT & marketing departments, along with most other departments, will be spending the next month reviewing and updating documentation. Not to mention the cost associated with repainting the nomenclature on the face of 2 facilities.

Which BTW, has nothing to do with the OP, just an example of how things can get out of hand when the requirements are not understood by management.
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Ah Ok -sounded like you were recommending removing all references to the registrations across the board.

Yes - be smart about it, by all means.

 

[somashekar]

Re: Interesting NC During Upgrade To ISO-2008

One of the CB audit aspect is to check the use of mark, having provided guidance on how to use the mark after certification. Am I correct ?

 

[mguilbert]

Re: Interesting NC During Upgrade To ISO-2008

Slightly . How many trucks have you seen with ISO 9001:2000 painted on them?

 

[Jason PCSwitches]

Re: Interesting NC During Upgrade To ISO-2008

One of the CB audit aspect is to check the use of mark, having provided guidance on how to use the mark after certification. Am I correct ?

[FONT=&quot]That is correct & why I had a slight problem with the original NC. We are bound by their procedures regarding mark usage, how can it be expected for them to have that Mark ALREADY in use? If it were, it would also be a nonconformance.

My point is that to change the title from 2000 to 2008 takes about 5 seconds and should not have been an NC. Especially since the system and associated documents were found to be conformant to the 2008 standard. Petty IMHO, but as I said, easy to correct, just a waste of time when you figure in having to do RC analysis and follow-ups.[/FONT]

But hey, it gave us something to talk about

 

[Jason PCSwitches]

Re: Interesting NC During Upgrade To ISO-2008

Slightly . How many trucks have you seen with ISO 9001:2000 painted on them?

[FONT=&quot]A lot, and that’s fine. Now when that organization upgrades to 2008 how much is it going to cost them to have that fleet of vehicles repainted compared to the actual value of having it specifically listed in the 1st place??[/FONT]

 

[AndyN]

Re: Interesting NC During Upgrade To ISO-2008

Slightly . How many trucks have you seen with ISO 9001:2000 painted on them?

Lots of them around here - every Chrysler owned truck/trailer had it painted on the side (for many years and even after 2000), once P & S (who were 'responsible for them) were registered to ISO 9002!

 

[David Hartman]

Re: Interesting NC During Upgrade To ISO-2008

Actually I still see businesses (and vehicles) advertizing certification to ISO 9002.

 

[SteelMaiden]

Re: Interesting NC During Upgrade To ISO-2008

Actually I still see businesses (and vehicles) advertizing certification to ISO 9002.

I still get SQA surveys from customers asking if we are 9001, 9002, or 9003 certified. Why bother with surveys if they are so unimportant to you that you cannot be bothered to make sure they are up-to-date? (i've ranted about these before)

 

[Golfman25]

Am I missing something here? Are you saying that your manual had been brought up to the 2008 standard? But that the title of your Quality Manual refered to ISO 9001:2000?

If you're only talking about reference to the standard and the actual manual was updated, I would ask for clarification where exactly your manual did not comply with 2008. If all the 2008 details where covered and you where just waiting for certification to change your "marketing material" then I don't see the justification for the non-conformance. Sounds like IN FACT you manual had been updated.

These are the kind of non-substantive issues which kill. As you said, you need to pick you battles and it was easier to "fix" than to fight. However, there are people in your organization saying -- "see I told you ISO was stupid." Good luck.