SBS - The best value in QMS software

Internal Auditing - How to make it useful?

C

Chance

#1
Hi guys,

I have a question for all of you...how to make your internal auditing task useful to the company? Yes I do internal audits and they told me that I am thorough but for me it is not enough. I still have so many things to improve. Can you provide your recommendations. Appreciate it.

Thanks.
 
Elsmar Forum Sponsor
#2
Since we don't know much about what you're doing at the moment, it's a bit of an open ended question! "Thorough" is a subjective term. They might 'think' you're doing a good job, but unless they know what you should be doing, how will they know?

Do you have management asking you for audits, or do you do all the planning and scheduling, for example? Do you consider risk in your planning?
 
C

Chance

#3
Since we don't know much about what you're doing at the moment, it's a bit of an open ended question! "Thorough" is a subjective term. They might 'think' you're doing a good job, but unless they know what you should be doing, how will they know?

Do you have management asking you for audits, or do you do all the planning and scheduling, for example? Do you consider risk in your planning?
I audit different processes to make sure that Auditees are doing what they say (written procedure) they do. At the planning stage, I look at their procedures, take note of their required records and go over the overall process requirements and develop my checklist. I take note outstanding issues, previous audit results, CARs and check on CA status. I audit from the end product and backwards, go the trail of how the end product was manufactured.

I am only doing audits based on what is assigned to me by the Management Rep.

If I miss something please or if there are areas for improvement please let me know.

Risk planning, I think I am behind with this one.
 

qusys

Trusted Information Resource
#4
I audit different processes to make sure that Auditees are doing what they say (written procedure) they do. At the planning stage, I look at their procedures, take note of their required records and go over the overall process requirements and develop my checklist. I take note outstanding issues, previous audit results, CARs and check on CA status. I audit from the end product and backwards, go the trail of how the end product was manufactured.

I am only doing audits based on what is assigned to me by the Management Rep.

If I miss something please or if there are areas for improvement please let me know.

Risk planning, I think I am behind with this one.
Hi Chance,
I think you are considering to audit for process approach.
I do not know if you verify the effectiveness ( and the efficiency) of your QMS processes during your internal audit program , in addition to the compliance to the internal procedures as well as versus ISO 9001 and customer requirements.
Rather than using check list, you could adopt turtle diagrams to assess QMS processes and report results to management review in terms of major issues and opportunity for improvement to raise the bar of your entire QMS, aiming at continual improvement.
In addition to internal procedures and ISO 9001, you could also rfers to ISO 9004 for continual improvement. It is not a mandatory norm but an useful guidelines to pursue improvement of an organization.
As further advice, you would also like to advice to work in strict contact with top mgmt and processes owners in order to modify or add other audit to your program in case of major internal issue as well as CAR or return material for your customer.
See you and good luck:bigwave:
 

Marcelo

Inactive Registered Visitor
#5
I audit different processes to make sure that Auditees are doing what they say (written procedure) they do. At the planning stage, I look at their procedures, take note of their required records and go over the overall process requirements and develop my checklist. I take note outstanding issues, previous audit results, CARs and check on CA status. I audit from the end product and backwards, go the trail of how the end product was manufactured.
Instead of focusing on procedures, you might want to focus on the objectives of the processes and of the work people do.

Some questions
- what are you trying to achieve? And why?
- how do you do that?
- how do you know it's the best way to do it?
- how do you know it's the right thing to do?


If you really want to ask about procedures, how about trying to verify if the procedure is really useful: - how the procedures/records and other documentation help you achieve what you want?
 
#6
I audit different processes to make sure that Auditees are doing what they say (written procedure) they do. At the planning stage, I look at their procedures, take note of their required records and go over the overall process requirements and develop my checklist. I take note outstanding issues, previous audit results, CARs and check on CA status. I audit from the end product and backwards, go the trail of how the end product was manufactured.

I am only doing audits based on what is assigned to me by the Management Rep.

If I miss something please or if there are areas for improvement please let me know.

Risk planning, I think I am behind with this one.
I think in part, it's because the MR isn't aware of how to manage audits differently! If you aren't scheduling the audits, only performing them, then That's the first place to begin. Have them take a look at this article: http://www.nqa-usa.com/resources/articles_detail?id=48

Also, this one: http://www.nqa-usa.com/resources/articles_detail?id=89

You, in setting up your audit, should follow the process approach, please take a look at this: http://www.nqa-usa.com/resources/articles_detail?id=39

Let me know if you've got more questions
 

gpainter

Quite Involved in Discussions
#7
Internal Audits are a check of the system and it components, can create OFIs and aid in improvement. But audits should not be the driver of improvement, although in many companies it is. A lot depends on the maturiety of the system. We all live in 2012 and know what it is like!!!
 
C

Chance

#9
I think in part, it's because the MR isn't aware of how to manage audits differently! If you aren't scheduling the audits, only performing them, then That's the first place to begin. Have them take a look at this article: http://www.nqa-usa.com/resources/articles_detail?id=48

Also, this one: http://www.nqa-usa.com/resources/articles_detail?id=89

You, in setting up your audit, should follow the process approach, please take a look at this: http://www.nqa-usa.com/resources/articles_detail?id=39

Let me know if you've got more questions
Andy, thank you so much for sharing the articles. It is very informative and useful. As for what I am doing, I guess I am not that far behind. I will definitely use the Football©. Brilliant articles!:agree:
 
C

Chance

#10
Instead of focusing on procedures, you might want to focus on the objectives of the processes and of the work people do.

Some questions
- what are you trying to achieve? And why?
- how do you do that?
- how do you know it's the best way to do it?
- how do you know it's the right thing to do?


If you really want to ask about procedures, how about trying to verify if the procedure is really useful: - how the procedures/records and other documentation help you achieve what you want?
Thanks a lot!
 
Thread starter Similar threads Forum Replies Date
S ISO 9001:2015 Internal Auditing Internal Auditing 8
A What are the pros and cons of using an audit software for internal auditing? General Auditing Discussions 7
S Risk based internal auditing Internal Auditing 6
F AS9100D Internal auditing requirements Internal Auditing 11
R Does any here use an internal auditing tool that works on different platforms? Internal Auditing 3
W Does anyone have an API Q2 checklist for internal auditing? Oil and Gas Industry Standards and Regulations 1
blackholequasar Internal Auditing Inspiration - Getting volunteers to perform internal audits. Internal Auditing 22
W Internal Auditing carried out by a 3rd party - Review of previous audits AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 3
S Internal Auditing for API Spec Q1 - auditor qualification requirements Oil and Gas Industry Standards and Regulations 6
E Informational Internal Audits - Wear multiple hats what can and can't I audit (so I'm not auditing my own work) Internal Auditing 149
N Online Internal Auditing Course for ISO 13485 - Suggestions ISO 13485:2016 - Medical Device Quality Management Systems 8
U Internal auditing - Company employees or contract second party Internal Auditing 10
K Internal Auditing - Umbrella QMS and Multiple Standards Oil and Gas Industry Standards and Regulations 4
D Auditing Our Outsourced 2nd-3rd Party Internal Audit Company ISO 13485:2016 - Medical Device Quality Management Systems 6
G AS9101 Rev F - Worksheets for internal auditing AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 11
S ISO 13485:2016 and MDSAP internal auditing ISO 13485:2016 - Medical Device Quality Management Systems 6
S ISO 9001:2015 - Internal Auditing - Audit to the Standard? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 6
R Internal Auditor auditing Internal Audit Procedure (AS9100) Internal Auditing 18
M Is Automated Internal Auditing Possible? Internal Auditing 13
C Internal Auditing Requirements (ISO 9001:2008) Internal Auditing 3
L Auditing Design and Development in ISO 9001 (Internal Audit) Internal Auditing 1
sswaim Auditing Internal Laboratory Personnel for Competence General Auditing Discussions 4
K Internal Auditing a previous Nonconformance? Internal Auditing 19
P Recommended books on ISO 27001:2013 Implementation and Internal Auditing IEC 27001 - Information Security Management Systems (ISMS) 4
M Are auditing checklists required for Internal Audits? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 13
B ISO/TS16949 Internal Auditing - How many auditors? Internal Auditing 4
B PFMEA, Internal Auditing, Corrective Action Training In Native Language (China) Training - Internal, External, Online and Distance Learning 1
Gman2 Internal Auditing Requirements before ISO 9001 Registration ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
S Auditing TS 16949 Cl. 7.6.3.1 - Internal Calibration Laboratory Requirements IATF 16949 - Automotive Quality Systems Standard 8
T ISO 9001 Internal Auditing Auditor Training in Amsterdam Training - Internal, External, Online and Distance Learning 1
S In an internal auditing desert and I'm the only one here.... AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 15
G Internal Auditing in a Multi-Site Environment ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 17
B Internal Auditing of MDD and CMDR Requirements Other Medical Device Related Standards 5
O Internal Auditing in small Engineering company ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 6
T Looking for a webinar on Internal Auditing General Auditing Discussions 3
R On Auditing Internal Audit Process - How Independence can be Established Internal Auditing 4
D Auditing Abroad - Internal Audits of our European Sister Companies ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 16
R Auditing a process outside the realm of the formal Internal Audit ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 9
G New to Internal Auditing - Best questions to ask? Internal Auditing 17
M Auditing the Internal Audit Process - 8.2.2 General Auditing Discussions 2
J Auditing the Internal Auditing Process - Audit Nonconformance General Auditing Discussions 3
S Internal Auditing related to RISK Internal Auditing 9
W Internal Auditing - Observational Checklist for a Behavior Based System Internal Auditing 3
R Internal Auditing Checklist - Major NCR because the Checklist was not Completed Internal Auditing 17
V Depth of Internal Auditing and Training aspects in Research & Development (R & D) Internal Auditing 4
N Good Internal Auditing Training Courses Training - Internal, External, Online and Distance Learning 13
L Internal Auditing Reports / Documents - Design and Content Document Control Systems, Procedures, Forms and Templates 1
N Recommend internal auditing training 101 please (Tucson or Phoenix, AZ) Training - Internal, External, Online and Distance Learning 1
L Internal Auditing - How can I audit my QMS independently? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 12
K Sample Questions for Auditing Management Rep , Internal Audit and Reg. Compliance Internal Auditing 7

Similar threads

Top Bottom