Internal Auditor Qualifications - What qualifications should I include?

S

sweetmeg

#1
Hi guys,

My boss wants me to include auditors qualification (for internal auditors in our organization) in the Internal Quality Audit Procedure (IQA).Can you give me an idea what parameters can I include? I consider the education, work experience(should I include this?), Audit experience….auditors training qualification criteria(what does this comprise?)
How will I include this in the procedure?? I am planning to make it as an attachment in the procedure and generate a simple matrix (any example from you guys??)

Lastly, I am planning also to include auditor’s effectiveness(part of evaluating auditor’s) here, I needed to generate an evaluation form, again asking for your help what will be the content of this form.

Thanks in advance..

All advises you’ve shared to me really helps me lot.

Thank you guys.. :thanx:
meg :)
 
Elsmar Forum Sponsor

Jen Kirley

Quality and Auditing Expert
Staff member
Admin
#2
Parameters range from on-the-job experience to an internal trainig course, to a contracted training course and also to certification such as with ASQ. There might also be some shadowing to ensure the interpersonal methods are appropriate and the planning/execution phases are followed through as the organization has planned out.

So there you have it: training and performance evaluation by a superior.

I like matrices because they give a lot of information, including what is missing as well as what is accomplished. A quaity manual can point to a training document that lists such matrices or they can perhaps simply be used to show training has been accomplished and not called out specifically. Wherever possible, I would avoid making anything that has to be kept updated and formally revised.

As well as the other questions--does anyone here have an auditor's evaluation form?
 
S

sweetmeg

#3
Hi Jennifer

Thanks for the inputs..


A follow up regarding auditor’s qualification...(reference to section 8.2.2.2 of ISO/TS manual)

I considered drafting a flow for auditor’s qualification and effectiveness.

Start of Flow is the selection of Propose auditor’s which is appointed by department managers of each section here.
Some of the proposed auditors have no auditing experience yet… Is that okay? What qualification criteria can I add in?
Some auditors have auditing experience of QS 9000 and ISO 14001.(I think there will be no problem with that).


One of the reasons why I planned to include internal auditors qualification on the procedure because during our internal quality audit this is one of the observation of the auditor.
First, the auditor asked “who are the qualified internal auditors?” we gave her the list of auditors who attended the ISO/TS awareness and Internal audit course. But she made a comment that was not enough to claim that list of auditors were qualified.
Then she’s looking for an auditors qualification and effectiveness process which in our part cannot show her.

Going back to draft flow..after selection of propose auditor what will be the next flow?? Is it training??
How can I ensure that all internal auditors are competent to audit ISO/TS requirements?

Hoping for your advise…

thanks
 
J

Jipsy

#6
Hi to all!

I would like to ask your help regarding the qualifications of Internal Auditors. Currently, I am now revising our Internal Audit procedure to include the Auditors Qualification. What i did was, i made a draft of the Internal Auditors Qualification /Evaluation Guidelines. To test the competentcy of our Internal Auditors I would like to make an examination for them like a case study where in they will do the analysis based on the requirements of TS 16949...Does anyone of you have a sample of a case study which I can be used as reference?

Tnx
Jipsy:)
 

Stijloor

Staff member
Super Moderator
#7
Hello Jipsy,

Welcome to The Cove Forums! :bigwave: :bigwave:

The best way to determine competency (which is defined as "the ability to apply knowledge and skills") is to have your Internal Auditors perform an actual (mini) audit that you observe. Folks that look good on paper (paper and pencil tests), do not always perform well in real action.

I use the following example during my internal audit training courses: "I can explain to you how to swim, and I can have you do a test on how to swim, but unless I throw you in a pool, you and I will never know."

By the way, you've mentioned ISO/TS 16949:2002. Yes that's OK, but you know what? It's more important that your Internal Auditors understand the internal process requirements.

Happy New Year!

Stijloor.
 
#8
Since the issue of competency has correctly been identified, we must not only focus on the technical qualifications of auditor candidates, but some of the other characteristics which will help them be effective:-
Interpersonal skills, credibility, management 'potential', reading, writing, comprehension skills etc......
 
D

Duke Okes

#9
If you're working to only ISO 9001 you can develop your own qualification criteria, as along as you show that it work effectively.

If you're working to ISO/TS 16949, check the Customer-Specific Requirements of each of your customers, as some of them are pretty specific as to what criteria should be used.
 

Randy

Super Moderator
#10
What never ceases to amaze me is the lack of understanding and use of ISO 19011:2002. The nice attachment made available to us is nothing more than a portion of what 19011 recommends.

Nowhere in the discussion and the attachment have I seen the full definition of an auditor met...

ISO 9000:2005 3.9.9 auditor
person with the demonstrated personal attributes and competence (3.1.6 and 3.9.14) to conduct an audit (3.9.1)
NOTE The relevant personal attributes for an auditor are described in ISO 19011.



What's really funny is that ISO 19011:2002 has a Table named "Table 3 - Application of the evaluation process for an auditor in a hypothetical internal audit program". The Table covers "Areas of Competence, Personal attributes, and knowledge and skills, Evaluation criteria, Evaluation methods".

Chapter or Section 7 does nothing but talk about "Competence and evaluation of auditors"

Of course ISO 19011 isn't perfect, but then again it uses "should" and not "shall".

Wanna know a secret? The definitions are applicable during an audit. So if you can't show where your auditors meet the definition of one, you're less than correct.

In answer to your possible question of "Have you written....?", my answer is "You betcha"

You must do what "you" need to do in order to provide the "evidence" that "your" auditors meet the definition of a competent auditor.

I made a slight eror....Stijloor mentioned competent
 
Last edited:
Thread starter Similar threads Forum Replies Date
Casana 2nd Party and Internal Auditor Qualifications & Training IATF 16949 - Automotive Quality Systems Standard 13
F Internal Audit quiz - Auditor Qualifications and Requirements Internal Auditing 34
B Internal Auditor Qualifications - TS 16949 Clause 8.2.2.5 IATF 16949 - Automotive Quality Systems Standard 20
J Where do you define Internal Auditor qualifications? Internal Auditing 9
K Internal Auditor Qualifications ? ISO13485 vs. ISO9001 ISO 13485:2016 - Medical Device Quality Management Systems 8
C Internal Auditor Qualifications? Small Company ISO 13485:2016 - Medical Device Quality Management Systems 1
A AS9100 Internal Auditor Training and Qualifications Internal Auditing 8
A TS16949 Recertification Training - Internal Auditor Qualifications Internal Auditing 4
G AS9100 & ISO 9001 Internal Audits (-+) - Auditor Qualifications AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 26
A Internal auditor qualifications for product audits - TS 16949 Internal Auditing 16
F Seeking: Examples/Samples - How to document internal auditor qualifications Internal Auditing 9
T GM Customer Specific Requirements - Internal Auditor Qualifications Customer and Company Specific Requirements 4
R Internal Auditor Qualifications - TS16949:2002 Internal Auditing 48
T Internal Auditor training - Qualifications needed to train internal auditors? Internal Auditing 13
Q Registered Quality Internal Auditor Qualifications - What needed? Audits? Experience? Professional Certifications and Degrees 5
J IATF 16949 Internal Audit question - Auditor's responsibility Internal Auditing 6
V Internal Auditor Competency KPI IATF 16949 - Automotive Quality Systems Standard 14
B Internal Auditor Competency - Product Auditors Internal Auditing 9
U Internal Auditor not trained but done Audit for some process Nonconformance and Corrective Action 5
M Tips on preparing for IATF 16949 Internal Lead Auditor exam Manufacturing and Related Processes 1
S ISO 13485 Lead Auditor - Debate between our Quality Team and Regulatory Auditor - Internal Auditor Training ISO 13485:2016 - Medical Device Quality Management Systems 17
B Internal and external auditor competency to CSR's IATF 16949 - Automotive Quality Systems Standard 20
D Impartiality of Internal Auditor ISO 9001/13485 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 18
M IATF 16949 7.2.3 Internal Auditor Competency - Trainer's competency Internal Auditing 7
C Recommendations for UK-based ISO 13485 internal auditor training ISO 13485:2016 - Medical Device Quality Management Systems 1
A External Auditor issue with Internal Audits Internal Auditing 7
Q Internal Auditor competence for ISO 14001 ISO 14001:2015 Specific Discussions 11
S IATF 16949: Is "Certified" Internal Auditor mandatory? IATF 16949 - Automotive Quality Systems Standard 9
S Internal Auditing for API Spec Q1 - auditor qualification requirements Oil and Gas Industry Standards and Regulations 6
J Your opinion on the better training org for IATF16949 Internal auditor and Lead Auditor IATF 16949 - Automotive Quality Systems Standard 3
Q Internal Auditor Training requirements for ISO 14001:2015 ISO 14001:2015 Specific Discussions 5
E Informational I would like to get some Internal Auditor Training Internal Auditing 31
Q What is the difference between normal and licensed internal auditor? VDA Standards - Germany's Automotive Standards 9
J IATF 16949 CAR - Internal Auditor Requirements IATF 16949 - Automotive Quality Systems Standard 15
A ISO 13485 - Internal Auditor Independence and Process Owners ISO 13485:2016 - Medical Device Quality Management Systems 3
Q AS 9100D internal auditor training requirements Internal Auditing 16
A Other Discussion Boards - Internal Auditor Coffee Break and Water Cooler Discussions 5
E Online training for an internal auditor to AS9120B AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 2
Q Internal Auditor Trainer's Requirement Internal Auditing 4
D IATF 16949 - Internal Auditor Training/Certification Requirements Training - Internal, External, Online and Distance Learning 2
R Internal Auditor vs. Public Accountant - Accounting Student Needing Help Career and Occupation Discussions 4
C IATF 16949 Cl. - 7.2.3 Internal Auditor Competency IATF 16949 - Automotive Quality Systems Standard 1
C IATF 16949:2016 Cl. 7.2.3 Internal Auditor Competency Requirements IATF 16949 - Automotive Quality Systems Standard 39
Q IATF 16949 Cl. 7.2.3 - Internal Auditor Competency and Records IATF 16949 - Automotive Quality Systems Standard 5
R Internal Auditor auditing Internal Audit Procedure (AS9100) Internal Auditing 18
Q How can an Internal Auditor Trainer's Competency be Evaluated - IATF 16949 Cl. 7.2.3 IATF 16949 - Automotive Quality Systems Standard 10
H ISO/IATF Internal Auditor Recommendations For Manufacturer In California, USA Internal Auditing 3
P Problem with IATF 16949 Clause 7.2.3 Requirements (Internal Auditor Competency) IATF 16949 - Automotive Quality Systems Standard 3
B Competency of Trainer for Internal Auditor Training (IATF 16949) IATF 16949 - Automotive Quality Systems Standard 11
C ISO 13485:2016 - Internal Auditor Training vs. Lead Auditor Training Training - Internal, External, Online and Distance Learning 4

Similar threads

Top Bottom