B
We have been conducting internal audits for several years now. We have seven well trained, experienced auditors. When we made the transition to 9001:2000 we also changed our audit methodology from an element based approach to a process based approach. We now see a problem in that we have maintained our element based audit checklist. We are considering changing our checklist to something that is more suited to the process approach we are using.
We are worried that we may violate some ISO condition by doing this. An example:
5.3.1c) our checklist asks- “Does top management ensure that the quality policy provides a framework for establishing and reviewing quality objectives” This question has the same answer at every audit, and will have forever.
Must we address every sub article or can we develop questions that suit the process.
As in a production process audit we may only ask questions about how the policy is communicated and understood as opposed to its review by top management.
Please give us your thoughts and suggestions on this matter.
We are worried that we may violate some ISO condition by doing this. An example:
5.3.1c) our checklist asks- “Does top management ensure that the quality policy provides a framework for establishing and reviewing quality objectives” This question has the same answer at every audit, and will have forever.
Must we address every sub article or can we develop questions that suit the process.
As in a production process audit we may only ask questions about how the policy is communicated and understood as opposed to its review by top management.
Please give us your thoughts and suggestions on this matter.