Recently, I attended an interview and was asked about the Integrated Management System (IMS) and my takes on it. The main question was, if I am in favor of having an IMS (14001-18001/changed-27001 etc.) or keeping various MSs separate? I m a quality guy, and never interfered within other standards or their governance. However, I don’t think that there is an organization that takes quality seriously would opt for this combination. I can not find that intrinsic relationship between the HSE, IS, BS etc. to link them together just for some theoretical advantages. What if we don’t have an ISO standard- how can these be combined?!
I’d love to hear your input on this matter- and if there is an IMS which department/function shall own it, and how would this affect the organizational structure? Shall other departments reporting for instance to a QHSE one- can we have the IT reporting to the QHSE? And how internal audit will be coordinated?
Thank you,
Personally, I believe that an integrated management system is the way to go. Why? Because in order to add value to the organization, the management system needs to be the foundation of the organizational culture. A company shouldn't do something because of quality or safety or the environment, but because it's an integral part of who they are. To separate the systems creates silos within the organization - "So, for quality issues, I do this...but for safety issues I do that." The value comes from one system, one business language, one approach - "So, for any issue, this is what we do."
How can you say that there is no relationship? We have seen numerous matrices showing alignment between the standards. And should there be a clause that is unique to a standard, great...there is still alignment between the overarching sections. For example, corrective action. Corrective action is corrective action - identify the issue, determine the root cause, take action to reduce likelihood of recurrence. It shouldn't matter if it is safety or quality or environment. In fact, INTEGRATING the systems/tools means one source of data for all issues, allowing for a more holistic analysis of the organization's events.
As for reporting, in a former organization where I worked, we had a department called Management Systems. There were dotted lines to the Quality, Environment, Safety, etc. groups, but we were responsible for the development of the tools and processes that would enable a common business language on a global scale. And yes, it worked. Having assessed sites in Canada, U.S.A, Brazil, and Chile, the use of common tools and adherence to our management system requirements was prevalent across the board.