D
db
A procedure is the specified way to carry out a process. In many small organizations, most processes do not need a documented procedure. This is where 4.2.1 d) comes in handy (which I think is one of the most important parts of the standard). Required documentation has to include those documents determined by the organization to be necessary for the effective planning, implementation and control of its processes. If the absence of a documented procedure means you have variation in the process that leads to ineffectiveness, then a document needs to be generated. But, that document could be a work instruction rather than a procedure.