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Hi Guys ...
I am happy to know that whenever I have any confusions on the implementation of ISO, I know I can easily come down here and get it clarified. Thanks to everyone for that.
My company has various business units and say for example, we talk about the industry business unit. We basically are getting orders from various clients and we collect the required materials from our suppliers and hand it over to the end customer. Now sometimes, the end customer faces defects in the product on delivery and sometimes they ask for substitutes of products.
Our suppliers are mostly our offices around the world. The business unit is maintaining a discrepancy complaint register highlighting each purchase order and the reason for the delay and what were the comments provided by the customer. The relevant closing date and all details are mentioned in this register.
But are individual NCR forms required for each entry in this register?
I am happy to know that whenever I have any confusions on the implementation of ISO, I know I can easily come down here and get it clarified. Thanks to everyone for that.
My company has various business units and say for example, we talk about the industry business unit. We basically are getting orders from various clients and we collect the required materials from our suppliers and hand it over to the end customer. Now sometimes, the end customer faces defects in the product on delivery and sometimes they ask for substitutes of products.
Our suppliers are mostly our offices around the world. The business unit is maintaining a discrepancy complaint register highlighting each purchase order and the reason for the delay and what were the comments provided by the customer. The relevant closing date and all details are mentioned in this register.
But are individual NCR forms required for each entry in this register?