Is it a requirement of 9001:2008 to have Management Training Records?
We were given a non conformance at last years audit (I am new to the company) and it read like this:
"Branch training records were available for all staff members apart from branch manager. Management training records could not be found"
Thanks in advance
I do not know how the selection process to appoint managers works in your company. I assume that top mgmt decides based upon an internal job posting or external hiring.
I would have made further questions to see which competences were requested for that position and which kind of experience , including partecipation to the project, had the branch manager.
Probably he/she agreed with direct boss to partecipate some general projects which requires no training requirments or, in alternative, he /she was partecipating in delphinization process, with the help of a coach manager or councelling. In this case it could be requested to have an agree training plan ( also in shape of email) , at the end you could record the on the training hours or this particular training intervation.
Besides, I also assume that this could be an issue for all managers of the company if you do not have training records for them.
Pls, let us know more details about this.
see you