Is it just my customers or is every REACH or RoHS request you get "URGENT"?

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ScottK

Not out of the crisis
Staff member
Super Moderator
#12
Thanks for sharing k3nny.
Emerson Flow Controls uses our parts... But they buy through a distributor so this kind of stuff gets hung up at the distributor and never makes it to me.
 
S

silentrunning

#13
Sure, they specified the materials on the drawing, but you as supplier have to supply the information showing that what you purchased to make the part is compliant.

Your parts appear basic. There are plenty of other parts with major complexity and substances that are restricted, prohibited or an SVHC.
I guess the thing that confuses me is that if a customer orders a widget and specifies the material as 12L14 there is no way that I can make it be RoHS compliant. Conversly, if they order a widget made from T-304L Stainless, there is no way that I can make the part non-compliant.

By the way - I ship a material certification and traceability with every order, so they know what we are using to produce thier product.

Doug
 
T

Taliesyn

#14
We are the same - small stampings with precious metal contacts. If the customer specifies Silver/Cadmium alloy contacts, it's not up to us to change it. We have tried pointing it out to them but, in the majority of cases, the "Mother" plant (i.e. design authority) is in Europe (where they understand the exemptions within REACH) but the "User" plant is in China where all they see is NONCOMPLIANT and panic.:mad:
I have just had to give a full IMDS breakdown for 47 components - to support my REACH statement - on a spreadsheet for a Chinese customer. The specifications on every single drawing include "63% Cu/37% Zn" for the brass and "90%Ag/10% Ni" for the Contacts!! Even the parts containing Cd are clearly specified on their drawings. The problem is that they wantt he OVERALL percentages of the metals within the part - so I've had to trawl through the Bills of Materials for every part to find the contact weights and the overall part weights - and then back calculate the metal percentages. This is for parts for household/mains power sockets and light switches! Rant over - I'll go quietly!:truce:
 
B

Balu Sharma

#15
We make very basic parts - springs & stampings. We do no assembly work such as printed cirduit boards. Everything is made to the customer's specification on both materials and finishes. I supply certs on both. I don't understand how they can't know if the part is RoHS compliant. They are the ones who wrote up the specifications. I too notice that it is always urgent even if we delivered the parts 6 months ago.

Doug
I see this often too. It is not uncommon for customers to leave some materials/components unspeced. In addition, if you are buying for them, they want to be sure you bought to their specs.

On why every requirement is urgent - I guess it is human nature! If most customers sent it with urgent and I as a customer did not mark it as urgent, where would I be in your priority list?
 
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