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Is it necessary to record all nonconforming products?

J

jelly1921

Quite Involved in Discussions
#11
#11
Sidney Vianna said:
Sorry, Jelly, but you are incorrect. Product, in the context of ISO 9001, can be in any stage of the product realization cycle.

Raw material, components, sub-assemblies, embedded software, etc... are all product and, if any of them are found to be nonconforming, clause 8.3 applies.

It is a HUGE misunderstanding to think that only finished goods fall in the definition of product.
Click to expand...
You are absolutely right.
After reconsidering the definition of nonconforming (do not meet the requirement), I think I am misled by the example:
In our manufacturing processes, there are some situations that we do not record NC parts and subsequent actions taken. For example, after machining (grinding) a shaft diameter, if its diameter is greater than specification, the operator would rework it without recording any information about the NC and subsequent actions such as rework and re-inspection. --- actually this is not nonconforming, rather, it is a part of operation!

Jelly
 
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Bev D

Bev D

Heretical Statistician
Staff member
Super Moderator
#13
#13
jelly1921 said:
You are aboslutelly right.
After reconsidering the definition of noncomforming(do not meet the requriement), I think I am misled by the example: <snip>
Click to expand...
There are two issues.

The first goes to how you handle this 'immediate' local disposition and rework. most auditors will accept that if you document this process and can show show some evidence of successful control then you have met the intent of the standard. my current organization does this a lot - the nonconformance and it's disposition and rework are well understood and our computer/physical work flow processes do identify the material as no conforming and they do prevent moving forward in a state on non-conformance - they move to a well established rework loop.

the second issue has nothing to do with the standard but when these events are not somehow recorded we create a 'hidden' factory that costs us money.
 
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