Is management representative a temporary post or a job title

#1
The human resources manager argues that the position of the management representative is a temporary post, not a job title and has no job description. How do I deal with it.
 
Elsmar Forum Sponsor

JoshuaFroud

Involved In Discussions
#2
Hi SelimStan

We have the "Management Representative" as a defined role within our Quality Manual, this lists that person responsibilities (as defined within the applicable standards). This is then treated as an additional title someone within the company will hold. There is no defined Job description held by HR as it is essentially a title with responsibility in addition to someone's role.

At my company, the Head of Operations historically held the title of MR, however after I started this responsibility was delegated to me, the Quality Specialist. This hand over was documented in a letter that stated the responsibilities of the title and signed acceptance from both parties. See the extract below;

"As Quality Management Representative, irrespective of other responsibilities, you shall have responsibility and authority to implement, maintain and improve the Quality Management System (QMS) and report to top management on matters relating to the QMS"

I would suggest reviewing the standard you are working under and looking at the exact requirements you are bound by for the Management Rep and if you wish it to be captured within a specific person's job role show the HR Manager the requirements within the standard and work with them to build that into this persons job role. If the title is more fluid within your company and may be transferred between staff members then capturing the role and its responsibilities within your Quality Manual may be more appropriate.

Hopefully, that helps. Please let me know if you have any questions.
 

Edward Reesor

Trusted Information Resource
#4
In 13845: 2016, section 5.5.2 outlines the roles and expectations of the organization, so the function is formalized. I would imagine that the person performing those roles would have it in their job description, however a formal title wouldn't be necessary. We have it in our Org Chart as well as in our description of job roles.
 

John Broomfield

Staff member
Super Moderator
#5
HR is right. No need to add a new position of Man Rep to the organization chart.

Merely select the best person or persons who can fulfill the duties well and make sure they are delegated some of the Chief Exec’s authority as necessary to fulfill their responsibilities for looking after the organization’s management system.

It could, for example, be the IT Mgr and the QA Mgr as head of internal audit.
 
#6
What standard are you trying to fulfill?
ISO 9001-2015, ISO 14001-2015, ISO 45001-2018 this is the standards that we trying to renew for the next 3 years.

but the Director of Human Resources is trying to give the impression for the top management that the management representative is a temporary post and He threatened me with punishment if I used this as a title in my email signature. Is there a problem to use the title if my my primary job title is 'Quality Section Head" even if I use the management representative title in ISO emails only and does he have the authority to give me a penalty for that?
 

Eredhel

Quality Manager
#7
ISO 9001 no longer requires a management representative. So as far as that's concerned your organization would define that. I don't know about the other standards.
 

JoshuaFroud

Involved In Discussions
#8
ISO 9001 no longer requires a management representative. So as far as that's concerned your organization would define that. I don't know about the other standards.
While it does not require an MR by name it does require someone with the same responsibilities. So its almost just easier to continue using the title to make it clear.
 
#9
If anyone is concerned about titles, they misunderstand the requirements. We all know there WAS a requirement for someone to function as "management rep", but that's not a title. It was never meant to be a job title, only to perform the tasks. If a Director told me not to do something like that, I'd be inclined to listen. It's better to ACT correctly than use titles to justify a job.
 
Last edited:

Edward Reesor

Trusted Information Resource
#10
I would hesitate to use it on your email signature as an official title for the reason that even our auditors discussed who the management rep should be for that particular audit (and we get audits from the FDA, Health Canada as well as from our MDSAP AO). For our recent MDSAP, there is the boss who pays the bills and schedules the audits, me, who performs the bulk of the audits and writes the P&P's and another employee who performs some of the auditing function. You may even have a different rep for the OH&S audit or fire safety audits.
 
Thread starter Similar threads Forum Replies Date
J Management Representative and PRRC (Person Responsible for Regulatory Compliance) ISO 13485:2016 - Medical Device Quality Management Systems 4
L ISO 13485 5.5.2 - Can a consultant be our Management Representative ISO 13485:2016 - Medical Device Quality Management Systems 5
R Who is the Management Representative in my company? ISO 13485:2016 - Medical Device Quality Management Systems 6
S API Spec Q1 - How to define Management Representative competency for QMS Oil and Gas Industry Standards and Regulations 12
S Management representative transition checklist IEC 27001 - Information Security Management Systems (ISMS) 7
J AS9100D Management Representative AS9100, IAQG 9100, Nadcap and related Aerospace Standards and Requirements 10
P How to identify the Management Representative ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 16
M Audit of Management Representative Activities ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 26
S Quality Management Representative confusions ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
L Who should be appointed as the Management Representative? AS9100, IAQG 9100, Nadcap and related Aerospace Standards and Requirements 6
T Changes in ISO9001:2015 to the requirements for a management representative ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 9
C AS9100 Management Representative - Can it be an outsider? AS9100, IAQG 9100, Nadcap and related Aerospace Standards and Requirements 10
M Is a Management Representative still needed for ISO 13485:2015? ISO 13485:2016 - Medical Device Quality Management Systems 7
K Difference between being a Management Representative and being a Lead Quality ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
D Management Representative is an Accountant ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 20
T ISO 9001:2008 Management Representative and other Management Staff ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 31
X Matrix for: Established, implemented, maintained (5.5.2 Management Representative) ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 8
E Do I need to notify the FDA of Management Representative changes? Other US Medical Device Regulations 3
K Management Representative Responsibilities for Multiple Standards Misc. Quality Assurance and Business Systems Related Topics 11
R Distinction between Management Representative vs. Quality Manager Responsibilities IATF 16949 - Automotive Quality Systems Standard 5
eternal_atlas Audit of Management Representative Functions (ISO 9001 & OHSAS 18001) Occupational Health & Safety Management Standards 9
A Management Representative and Information Security Officer for ISO27001 IEC 27001 - Information Security Management Systems (ISMS) 3
M Is Management Representative a loose cannon or am I unnecessarily concerned? Quality Manager and Management Related Issues 6
G Management Representative as Lead Auditor within a Company Internal Auditing 6
T Management Representative - Member of Management? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 24
K Selection Criteria for choosing a Management Representative for QMS ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 13
S Management Representative Requirements and Responsibilities Clarification ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 6
P Can one Management Representative operate between two sister firms ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 55
P Level of Management Representative in Organization Chart Quality Management System (QMS) Manuals 5
P Level of Management Representative in an Organization Chart Misc. Quality Assurance and Business Systems Related Topics 4
M New QMR (Quality Management Representative) in need of advice ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 4
V Is a Quality Representative (Management Representative) Designee Required? Management Review Meetings and related Processes 22
K Management Representative is NOT a member of Management ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 246
K More than One Management Representative? ISO 13485:2016 - Medical Device Quality Management Systems 3
Q Quality Management Representative - Does the QMR HAVE to be a member of management ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 12
sridharafep Who does the Management Representative Report To? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 20
S Work as a QMR (Quality Management Representative) Quality Management System (QMS) Manuals 5
B Small Companies and the ISO 9001 Management Representative ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 31
B Management Representative Responsibilities Misc. Quality Assurance and Business Systems Related Topics 17
E AS9100 - Is the Management Representative a Top Manager? AS9100, IAQG 9100, Nadcap and related Aerospace Standards and Requirements 13
N Management Representative - Specific Training Required? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 46
A MR (Management Representative) also doing Internal Audits? Internal Auditing 27
C Can an MR (Management Representative) be a Document Controller as well? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 12
J Management Representative Requirements - ISO 9001 - 5.5.2 Clarification ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
Z Involvement of Management representative (ISO 3834) in Quality Department Misc. Quality Assurance and Business Systems Related Topics 7
L Management Representative - 2 Person Device Company 21 CFR Part 820 - US FDA Quality System Regulations (QSR) 16
A What is criteria to be Management Representative (MR)? Is there any standard? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 11
W MR (Management Representative) Requirements and Responsibilites ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 4
S Management Representative - Example procedure needed Document Control Systems, Procedures, Forms and Templates 20
M Management Representative Appointment Letter Template Document Control Systems, Procedures, Forms and Templates 19
Similar threads


















































Top Bottom