J
JaimeB
I'm in the final throes of my AS9100D certification audit, and my auditor is being less than straightforward with me. I'm hoping to compare notes to see if this is just the way it is, or if I should consider looking for a new auditor or even registrar. I've had the same auditor for 4 years, and never been thrilled with his communication style, but this time it's worse than usual.
Here's the situation:
Is this normal behavior from an auditor to have no sense of urgency? I can see if I waited until the last minute to submit the evidence, but I didn't.
He's always telling me how busy he is, mostly due to the fact that he offers consulting services when he's not auditing, so I get that he's got better things to do than hold my hand. It just seems like I should be getting a little more responsiveness, especially because I've made diligent and swift effort to remedy these findings (don't get me started on how nit-picky some of them were).
My certification to Rev C isn't set to expire until mid January, but is there any penalty to me if the registrar doesn't accept my objective evidence by the 60 day deadline?
Any input would be helpful since all I'm getting is radio silence from the auditor.
Thanks!
Here's the situation:
1. All of my findings were minor. I submitted my initial plans for correction/CA and those were accepted. The due date to have objective evidence of my CA submitted and accepted is tomorrow.
2. I submitted objective evidence for all of my findings last week or before and immediately notified the auditor when everything was submitted.
3. I had to e-mail him again tonight to ask him to finish reviewing my objective evidence before the due date because I hadn't heard anything from him. He finally reviewed all of them and has rejected some of the plans due to insufficient objective evidence.
4. Immediately after receiving the rejection notices, I either submitted the additional evidence he requested, or e-mailed him with my proposed plan to address the reason for his rejection to see if it would be sufficient before resubmitting it.
5. I then e-mailed him asking if we could talk tomorrow to discuss how to move forward on these rejected plans, and he responded by saying he is in an audit all week and will not have time to discuss. That's it. Nothing saying he would look at the additional evidence I submitted, or that he'd call me next week. Just that he's too busy so I'm SOL.
Now I'm freaking out because I want to get these findings closed out on time but it doesn't sound like that's going to happen. 2. I submitted objective evidence for all of my findings last week or before and immediately notified the auditor when everything was submitted.
3. I had to e-mail him again tonight to ask him to finish reviewing my objective evidence before the due date because I hadn't heard anything from him. He finally reviewed all of them and has rejected some of the plans due to insufficient objective evidence.
4. Immediately after receiving the rejection notices, I either submitted the additional evidence he requested, or e-mailed him with my proposed plan to address the reason for his rejection to see if it would be sufficient before resubmitting it.
5. I then e-mailed him asking if we could talk tomorrow to discuss how to move forward on these rejected plans, and he responded by saying he is in an audit all week and will not have time to discuss. That's it. Nothing saying he would look at the additional evidence I submitted, or that he'd call me next week. Just that he's too busy so I'm SOL.
Is this normal behavior from an auditor to have no sense of urgency? I can see if I waited until the last minute to submit the evidence, but I didn't.
He's always telling me how busy he is, mostly due to the fact that he offers consulting services when he's not auditing, so I get that he's got better things to do than hold my hand. It just seems like I should be getting a little more responsiveness, especially because I've made diligent and swift effort to remedy these findings (don't get me started on how nit-picky some of them were).
My certification to Rev C isn't set to expire until mid January, but is there any penalty to me if the registrar doesn't accept my objective evidence by the 60 day deadline?
Any input would be helpful since all I'm getting is radio silence from the auditor.
Thanks!