Re: Not having an original copy of ISO 9001 standard, Is it a NonConformance?
Fellow Covers...I haven't been around to keep up with this thread, but was intrigued by the varied and passionate input from all, and couldn't imagine that I could add anything different...but here's my
(I may have missed something, so if this is redundant, I apologize in advance)...
In performing Audits using the Process Approach...and therein, verifying inputs and outputs to each activity, the auditors (both Internal and External) are obliged to verify evidence of compliance by asking the auditee to produce the requisite "input" or "output", per the documented process. In my attachment, auditors would be verifying the "input" on the left of the activity rectangle (blue), and the "output" on the right (beige).
Failure to produce the required evidence of compliance to the documented procedure on "one" occasion might raise some suspicion or concern, and would certainly lead a perceptive auditor to a "deeper dive" to find the "root cause" of the issue, which could uncover a nonconformance in Control of Documents in Records, or a lack of Training, or understanding, or negligence, or error on the part of the particular Auditee.
As an isolated issue, it might garner a warning...if the phenomenon is widespread, it would certainly warrant a non-conformance.
Patricia Ravanello
Fellow Covers...I haven't been around to keep up with this thread, but was intrigued by the varied and passionate input from all, and couldn't imagine that I could add anything different...but here's my
(I may have missed something, so if this is redundant, I apologize in advance)...In performing Audits using the Process Approach...and therein, verifying inputs and outputs to each activity, the auditors (both Internal and External) are obliged to verify evidence of compliance by asking the auditee to produce the requisite "input" or "output", per the documented process. In my attachment, auditors would be verifying the "input" on the left of the activity rectangle (blue), and the "output" on the right (beige).
Failure to produce the required evidence of compliance to the documented procedure on "one" occasion might raise some suspicion or concern, and would certainly lead a perceptive auditor to a "deeper dive" to find the "root cause" of the issue, which could uncover a nonconformance in Control of Documents in Records, or a lack of Training, or understanding, or negligence, or error on the part of the particular Auditee.
As an isolated issue, it might garner a warning...if the phenomenon is widespread, it would certainly warrant a non-conformance.
Patricia Ravanello
