1. Is the logo being off-center evidence of something that one should be concerned about? Does it mean that there's something deficient in the manufacturer's processes? The toolbox is perfectly functional, and does what I wanted it to do. Juran defined quality as "fitness for use"--is that a good general definition?
2. If you were looking at toolboxes in the store and notices this "defect," would it cause you to buy a different product, all else being equal? If so, why?
3. Assuming that you bought this toolbox would the "defect" have any influence on future purchases?
4. Bonus question: Can you guess where the toolbox was manufactured?
/Claes