Is there a "maximum time limit" for nonconformity to fix?

K

Ka Pilo

#1
Is there a "maximum time limit" for nonconformity to fix, and if so, what would this be?

What is considered "undue delay"?
 
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Marc

Hunkered Down for the Duration with a Mask on...
Staff member
Admin
#3
Is there a "maximum time limit" for nonconformity to fix, and if so, what would this be? <snip>
There are too many types of nonconformances to be able to answer this without much more detail.
 

Pancho

wikineer
Super Moderator
#4
Is there a "maximum time limit" for nonconformity to fix, and if so, what would this be?

What is considered "undue delay"?
When you say "to fix NC" you are referring to corrections, instead of CAs, right?

Look at your contract for these definitions. All contracts have a schedule (even if not explicit, via the applicable law). You are required to deliver product that meets the specs by a given date. If you have a NC, you usually have to correct it before the agreed delivery due date. That's your "maximum time limit". If you can't, then you'd likely have an "undue delay" unless your contract has relief provisions (such as force majeure). Some complex contracts may have provisions for CA timing too -- check those as well.

If you are in the rare situation that your contractual schedule is not binding because you have stricter internal programs and associated procedures, then look at those programs and procedures for the definitions.

Finally, if none of that is binding, look at the standard under which you are registered. ISO 9001 does not dictate a correction schedule, but perhaps others do.
 

qusys

Trusted Information Resource
#6
Is there a "maximum time limit" for nonconformity to fix, and if so, what would this be?

What is considered "undue delay"?
For registrar audit I have experience that this limit is 90 days for major ncn.
you shall provide plan for this, while minor ncn will be followed up in the next surveillance audit.
For internal and supplier audit it is up to you, but guidelines could be the same to have a common approach.:bigwave:
 

Bev D

Heretical Statistician
Staff member
Super Moderator
#7
we have discussed this many times here at the cove.
Stijloor has provided a decent link on undue delay...

adn Marc is absolutely correct, without more details we can only provide general answers.

...and the general answer is: no. there is no 'set time frame'. undue delay is assessed in relationship to the severity of the finding and it's relationship to the severity of other problems in the organization; it cannot be defined with a stop watch or calendar.

corrections and corrective actions are also assessed in terms of their severity, difficulty to implement (some things have long lead times and soem things have short lead times) and relationship to other problems in the organization.
 
#8
Is there a "maximum time limit" for nonconformity to fix, and if so, what would this be?

What is considered "undue delay"?
Is this another hypothetical question, may I ask?

As Marc correctly suggests, each case has to be taken on its own merits. Since the situation is contextual in nature, there is NO ANSWER...
 

Marc

Hunkered Down for the Duration with a Mask on...
Staff member
Admin
#9
Both corrections and corrective actions.
Yeah, but are you talking about audit findings? Are you referring to product nonconformances? Customer returns? Corrections and corrective actions for what, specifically?

You really need to post as many details as possible for the specific scenario you are asking about. The details give the context. Without details there is simply no way to answer other than in general as a few here, such as Bev D, have tried to do.
 
K

Ka Pilo

#10
Yeah, but are you talking about audit findings? Are you referring to product nonconformances? Customer returns? Corrections and corrective actions for what, specifically?

You really need to post as many details as possible for the specific scenario you are asking about. The details give the context. Without details there is simply no way to answer other than in general as a few here, such as Bev D, have tried to do.
This is related to compliance with company's process quality assurance procedures.

1. Pasteurization step was not adequately implemented and monitored as indicated in the procedure.
a) Pasteurization of coconut water and raw water before mixing with other ingredients was not being done.
b) As observed, inspection and monitoring records, blended coconut juice was being pasteurized at 80 degree celsius to 85 degree celsius instead of 85 degree celsius to 90 degree celsius.

Please let me know if you still need further details. I can provide some (different) examples.
 
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