Is there a need to create a "Contract Review" checklist or document?

Coury Ferguson

Moderator here to help
Staff member
Super Moderator
#11
Re: Contract Review

If contract review is to be effective it has to take place before the contract is signed. It's a preventive measure that should be intended to make sure that the the terms of the contract are realistic and feasible. The AIAG APQP (Advanced Product Quality Planning) manual has what's called the Team Feasibility Commitment that includes a one-page checklist of things to consider before entering into a contract.
I agree Jim. It should be performed at the quote Stage. After that, it becomes almost moot.

A possible reason to have it after receipt of the Contract would be to help shipping prior to shipping the product or Final Inspection if the company has a final inspection process. The requirements could be reviewed prior to shipping the product or performing the service. In my opinion.
 
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SteelMaiden

Super Moderator
Super Moderator
#12
if you truly feel you need a form....basically it should consist of everything that you enter into your "work"order. sizes, quantities, colors???? whatever you are producing will have its own characteristics, none of us can tell you what they are. But, why create yet another form when all this information will have to be put into your order system? That is just duplication of work. You can review off the purchase order, you can review off order entry, if you put one small stop in the process for review before you hit the final key that sends the order to your official "now it is an order" status.
 

Jim Wynne

Staff member
Admin
#13
Re: Contract Review

A possible reason to have it after receipt of the Contract would be to help shipping prior to shipping the product or Final Inspection if the company has a final inspection process. The requirements could be reviewed prior to shipping the product or performing the service. In my opinion.
Sure--it's always a good idea to make sure everyone understands special requirements, and a good APQP process (beyond contract review) should include methods for disseminating that information and making sure it's understood. Whether this is considered a part of contract review or something that happens afterwards is inconsequential. As always, the importance lies in the act itself, and not in what the act is called.
 
K

Kathleen Brown

#14
It's me again! Does contract review mean something different if a company is certified to TS 16949? I just got a copy of the TS16949 specification, and will be reading it this weekend, so may be able to answer my own question. What is confusing me is that this company uses the term "contract review" to refer to a form that they use to begin the process of product development. I have only experienced its use in the past as the rest of you described- confirmation that there is an understanding of the customer's requirements, and your ability to meet them.

Kathleen Brown
 

Coury Ferguson

Moderator here to help
Staff member
Super Moderator
#15
It's me again! Does contract review mean something different if a company is certified to TS 16949? I just got a copy of the TS16949 specification, and will be reading it this weekend, so may be able to answer my own question. What is confusing me is that this company uses the term "contract review" to refer to a form that they use to begin the process of product development. I have only experienced its use in the past as the rest of you described- confirmation that there is an understanding of the customer's requirements, and your ability to meet them.

Kathleen Brown
Kathleen,

Maybe you could attach a copy of the form for review, as long as there is no copyright or company sensitive information. This might help everyone in providing you information on the use.
 

Jim Wynne

Staff member
Admin
#16
What is confusing me is that this company uses the term "contract review" to refer to a form that they use to begin the process of product development.
Do you mean your own company, or that of a supplier or customer? As has been suggested, the outset of the product development process might be too late, but it depends on the context and circumstances. If you could tell us a little more about your situation we can provide better advice.
 
K

Kathleen Brown

#17
I work here-
Here is how the system currently works. A customer requests a widget. It may be a catalogued item or a total new product design. A "contract review" form is filled out that includes information like "target price", "prototype date", "customer's part approval process", "customer's assigned part number", "technical specs", etc. etc. It is several pages long. This form goes to an APQP team that does all projects. The APQP team kicks the "contract review" back to the originator for more information until they are satisfied. They sign the feasibility commitment. The product development begins. That may be as simple as assigning a customer part number to a catalogued item or as complex as designing a vehicle's instrument cluster.
It seems the system is too complex for the simple transactions and too simple for the complex projects....

Kathleen Brown
 

Coury Ferguson

Moderator here to help
Staff member
Super Moderator
#18
Kathleen,

Bear with me on this, because I am trying to decipher each paragraph.

Here is how the system currently works. A customer requests a widget. It may be a catalogued item or a total new product design.
The customer orders a part which could be from the catalog, or it could need to be developed. That applies to the quote stage.

A "contract review" form is filled out that includes information like "target price", "prototype date", "customer's part approval process", "customer's assigned part number", "technical specs", etc. etc. It is several pages long.
This documents the requirements.

This form goes to an APQP team that does all projects. The APQP team kicks the "contract review" back to the originator for more information until they are satisfied. They sign the feasibility commitment. The product development begins.
The APQP team reviews the requirements. If not acceptable they return it to the initiator. If acceptable development starts.

I would feel that the APQP Team should be the ones to complete this form.

That may be as simple as assigning a customer part number to a catalogued item or as complex as designing a vehicle's instrument cluster.
It seems the system is too complex for the simple transactions and too simple for the complex projects....

Kathleen Brown
I am still lost on this one. It would be helpful if you could attach a copy of this document. Is this document part of the TS Standard, meaning was is furnished as part of the standard?

Maybe someone that has more expertise on TS could provide some insight.
 

Jim Wynne

Staff member
Admin
#19
I work here-
Here is how the system currently works. A customer requests a widget. It may be a catalogued item or a total new product design. A "contract review" form is filled out that includes information like "target price", "prototype date", "customer's part approval process", "customer's assigned part number", "technical specs", etc. etc. It is several pages long. This form goes to an APQP team that does all projects. The APQP team kicks the "contract review" back to the originator for more information until they are satisfied. They sign the feasibility commitment. The product development begins. That may be as simple as assigning a customer part number to a catalogued item or as complex as designing a vehicle's instrument cluster.
It seems the system is too complex for the simple transactions and too simple for the complex projects....

Kathleen Brown
It sounds like, (A) you might benefit from having two separate processes (a simpler one for the simple stuff) and (B) what your company is doing is fairly typical for automotive work.

That doesn't mean that it can't be improved, of course, but before you make any rash judgements, it might be helpful to "walk the process" and talk to people. You just might find that others feel the same way you do, but might need some reinforcement in order to get things changed.
 

Jim Wynne

Staff member
Admin
#20
Is this document part of the TS Standard, meaning was is furnished as part of the standard?

Maybe someone that has more expertise on TS could provide some insight.
No, the form itself isn't but its use might be mandated by individual customers. Insofar as the standard is concerned, 7.2.2 (the same as in ISO 9001-2000) is the source, and 16949 adds 7.2.2.1 that says that if the 7.2.2 requirements for formal review are waived, customer approval is required, and 7.2.2.2 which says,
The organization shall investigate, confirm and document the manufacturing feasibility of the proposed products in the contract review process, including risk analysis.
As with most of the standard, the writing is lousy; "including risk analysis" should have come after "feasibility of the proposed products."

In most companies, satisfaction of 7.2.2.2 is achieved with the forms in the APQP manual.
 
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