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We managed to upgrade to ISO9001:2000 in January with no significant dramas. I suspect that our relatively painless transition from ISO9002:1994 was helped by the engagement of a quietly spoken but knowledgeable consultant to help with the preliminary steps - and the fact that we routinely stress to our registration auditors that we expect them to contribute to our operational goals. We let them know up front that we want their involvement in our business to be seen as an investment not a cost. As many of the forum contributors emphasise, there is a wide choice of registration organisations and auditors out there - and we expect (and have generally found) them to be fair, friendly and approachable. I can't imagine many truly committed organisations having much difficulty with the new requirements - but I am only speaking from my limited personal experiences and work environment.
