I have a lot to change, revise, update and/or totally redo with our quality manual. Although I have received notice outlining the areas of the audit I am finding it difficult to just "fix" those areas because they obviously relate to other sections in the quality manual.
Hi, i understand your situation now and i have gone through the same situation in the past. I suggest you do not change the manual / procedure, because you will get them MESS UP some more !!!
Do not waste your time, managemenst system cannot be corrected a week before audit. I suggest you to go through your key processes like (1) document control (2) management review (3) competenc, awareness and training (4) supplier monitoring and evaliuation (5) control of production and service provision (6) acceptance activity (7) internal audit (8) control of nonconforming product (9) CAPA, and identify gaps and flaws in your system.
We pay the auditor to audit us, they have no intention to disqualified us. To a good auditor, as long as the auditee able to present evidence that the system has been reviewed, gaps identified, and action identified, i believe they will be more willing to change the NC to MNC.
This is not the end, the audit is just a turning point, it is still rely on us what we want to to after the audit, else next year we may have the same problem again. I am sorry because i put in too many personal opinion.
Cheers.