ISO 14001 - Clause 4.4.4 - Required EMS Documentation

Randy

Super Moderator
#1
OK guys I hate to admit it but I'm stumped. I'm trying to explain what this clause means to someone who needs to do an internal audit to it. I can't find the right words. I know what I look for but I'm having trouble conveying the message.

4.4.4 Environmental management system documentation The organization shall establish and maintain information, in paper or electronic form, to
a) describe the core elements of the management system and their interaction
b) provide direction to related documentation

HELP!!!!!!!!!!!!

[This message has been edited by Randy (edited 31 July 2001).]
 
Elsmar Forum Sponsor
#2
Hi Randy

I tend to explain 4.4.4 by saying that it provides a "road map" to end users to help them navigate through the system and find what they are looking for. It can be as simple as an index or as complex as an electronic based nagivational tool complete with hyperlinks etc. Hope this helps. Did you get my email?
 
G

goose

#3
I agree with PD. This clause sort of "walks" one through your processes. We addressed it by just paraphrasing the requirements for each section and identifying our relevant procedures.

A matrix or cross reference would work also.

In any event this approach withstood a doc.review by our registrar.
 

Randy

Super Moderator
#4
OK guys, how about a couple of audit questions other than the ones below.......

4.4.4a Does the organization have and maintain information (in paper or electronic form) to describe the core elements of the management system and their interaction?

4.4.4b Does the organization have and maintain information (in paper or electronic form) to provide direction to related documentation?
 
G

goose

#5
Other than beginning with "How does......," your questions are almost identical to questions from Registrars' checklist.Think if an auditor sees something that provides direction to what's available in the EMS system he/she will be ok with it.

Good luck
 
#6
I tend to audit checklists from an end users point of view (after all, no matter how good your system is, at the end of the day you are totally reliant on people). I am not very fond of questions which simply regurgitate the exact requirement of the standard. Rather, I look for the intent behind the clause and build questions around it.

Off the top of my head (and I have just had a glass of cheeky chardonnay - Australian of course), I might consider these questions:

1. How do people find relevant information in your system (procedures, forms etc)?

2. Is your "navigational tool in hard copy or electronic format? Describe it.

I would then pick on a couple of different users, figure out what info they need to find (especially info that they don't use regularly like incident reports or emergency response procedures) and get them to locate the info. Naturally, this could be very straightforward or it could be quite involved.

[This message has been edited by PD (edited 03 August 2001).]
 
S
#7
Not yet having had any formal training in ISO 14001 I find this site to be very helpful. Also I find myself referring constantly to the ISO 14000 series of standards; ISO 14004 is particularly helpful.
Para 4.3.3.2 of ISO 14004 provides a description of EMS documentation; everyone here appears to give basically the same description.
Being new at this, I guess my question would be, If it is a summary or roadmap of the system, why is it placed in the middle of the standard, instead of at the beginning?
Also we sre having our pre-assessment next month, if anyone has any pointers please pass them on. Thanks
 

Randy

Super Moderator
#8
Just make sure that procedures are followed. If a procedure states this or that will be done......do it!!

Take a good hard look and start trashing what you don't need or use. Get rid of redundancies and un-necessary crap.

Have good solid document control.

If you already have 9K in place don't waste time writing procedures that already exist (document control, corrective action, etc.). Adopt as much as possible. Reference already existing documents.

Keep procedures simple. Remember "easy to read means easy to implement".

Develop your communications (external as well as internal). COMMUNICATE!!!!!

Make sure everyone knows the essence of your Environmental Policy (Protect, Comply, Improve). Remember all the other words in the policy are gobblety goop.

People need to know the Significant Aspects and what they as individuals can do to improve on them. They also need to know the Aspects related to their specific job.

Have good solid Objectives and Targets. Have Targets you can quantify (chart or graph). Remember "If it can be measured, it can be managed". Don't be ambiguous.

Make sure everyone is on board. Implementing and maintaining an EMS requires everybody to be involved. It can't be done half-a--ed.

Advertise your successes to keep management and employees aware of your EMS efforts. Document benefits, no matter how small they may seem at the time. As this list grows, so will EMS support.

I guess that does it for now.

Good luck.


[This message has been edited by Randy (edited 03 August 2001).]
 
#9
You're quite right Sam - it would make more sense to put it at the start - as it would make more sense to delete the reference to training records from 4.5.3 and put the requirement for such records back into 4.4.2

I can only offer the following explanation:

ISO is based in Geneva which is in the middle of Europe which itself is sandwiched on one side by US and on the other by Asia. Given that Europeans consider themselves to be the start point of all culture and art, it makes perfect sense to put the start point of 14001 in the middle of the document.

Seriously...who knows! There are, I think 70 odd countries represented on the technical committee responsible for drafting 14001 (I stand corrected) and the drafting process is one of compromise after compromise.

I personally think 14001 is a better document than 9001:2000 which I find repetitive and disjointed.
 
R

rrramirez

#10
4.4.4 Documentation

RANDY:
Our company is ISO 9000 registered (1994 version)
Our intention is to integrate ISO 14001:1996 clauses in our QMS Manual in order to request to our registrar the EMS registration.
Would you please give me some hints regarding this matter?
Thanks
 
Thread starter Similar threads Forum Replies Date
I Environmental Policy Content - ISO 14001 Clause 5.2 ISO 14001:2015 Specific Discussions 2
K ISO 14001:2015 clause 8.1 on outsourced processes ISO 14001:2015 Specific Discussions 1
Q ISO 14001:2015 Clause 6.1: Actions to address Risks & Opportunities ISO 14001:2015 Specific Discussions 2
S ISO 14001 Clause 4.1 Organization and its context - What does an Auditor expect? ISO 14001:2015 Specific Discussions 12
M ISO 14001 - Should we list the standard itself in clause 4.3.2 ISO 14001:2015 Specific Discussions 8
K ISO 14001 Clause 4.3.3 - Compulsory Objectives ISO 14001:2015 Specific Discussions 1
I ISO 14001 Clause 4.3.3 Objectives, Targets and Programme(s) clarification ISO 14001:2015 Specific Discussions 3
B Complying with ISO 14001 Clause 4.4.4 "Document Interaction" ISO 14001:2015 Specific Discussions 9
B Commitment to Comply - ISO 14001 Clause 4.2 - Environmental Policy ISO 14001:2015 Specific Discussions 6
hogheavenfarm Environmental Policy Publicly Available - ISO 14001 Clause 4.2f REACH and RoHS Conversations 5
A ISO 14001:2004 Clause 4.4.6 - Operational control (in English) ISO 14001:2015 Specific Discussions 2
I Environmental Systems Interactions - ISO 14001 Clause 4.4.4c ISO 14001:2015 Specific Discussions 3
A Definition Operating Criteria - Definition - ISO 14001 Clause 4.4.6(b) Definitions, Acronyms, Abbreviations and Interpretations Listed Alphabetically 22
L Do we need a seperate procedure for each ISO 14001 sub clause? ISO 14001:2015 Specific Discussions 8
Colin Emergency Preparedness and Response procedure - ISO 14001 Clause 4.4.7 ISO 14001:2015 Specific Discussions 10
M Training $ Costs - Training Needs Analysis - ISO 14001 Clause 4.4.2a ISO 14001:2015 Specific Discussions 11
C Emergency Preparedness and Response - ISO 14001 Clause 4.4.7 - Aquaculture company ISO 14001:2015 Specific Discussions 9
R ISO 14001 Clause 4.4.4c - Interaction of Main Elements: How to Demonstrate? ISO 14001:2015 Specific Discussions 4
J ISO 14001 Clause 3.4: Environmental Impacts - What is the definition of an 'Impact'? ISO 14001:2015 Specific Discussions 10
J ISO 14001 Clause 3.3, 3.4 - Or, which came first, the Impact or the Aspect? ISO 14001:2015 Specific Discussions 6
E Auditing the Environmental Policy - ISO 14001 Clause 4.2 a ISO 14001:2015 Specific Discussions 14
A ISO 14001 Clause 4.5.4 - Internal Audit - Must a company perform internal audits? ISO 14001:2015 Specific Discussions 5
Randy ISO 14001 Clause 4.2 - Developing an Environmental Policy Miscellaneous Environmental Standards and EMS Related Discussions 12
A ISO 14001 Clause 4.4.2 - When do I need a procedure? Miscellaneous Environmental Standards and EMS Related Discussions 12
M ISO 14001 - Clause 4.4.5 - Record Retention Periods - How do I determine? Records and Data - Quality, Legal and Other Evidence 18
J ISO 14001 revision process ISO 14001:2015 Specific Discussions 1
Raffy ISO 14001 9.2.2 Internal Audit Programme Content Internal Auditing 3
Jacquie Collins 6 Risks and Opportunities ISO 14001:2015 ISO 14001:2015 Specific Discussions 6
M Intention of Planned Arrangments term in ISO 14001 2004 vs 2015 ISO 14001:2015 Specific Discussions 3
S ISO 9001:2015 & ISO 14001 Re-Certification Audit Preparation ISO 14001:2015 Specific Discussions 8
Sidney Vianna Informational ISO 14001 Certificates Top 15 Countries - 1999 to 2017 ISO 14001:2015 Specific Discussions 3
S ISO 9001:2015 & ISO 14001:2015 - I need a format for Design & Development planning ISO 14001:2015 Specific Discussions 2
Q ISO 14001:2015 accredited but import most product - CB Raised minor NC on Life Cycle Perspective ISO 14001:2015 Specific Discussions 2
QAQT Internal Auditor competence for ISO 14001 ISO 14001:2015 Specific Discussions 11
S Necessity of Legal Register to conform to ISO 9001, ISO 14001, IATF 16949 ISO 14001:2015 Specific Discussions 6
Q Internal Auditor Training requirements for ISO 14001:2015 ISO 14001:2015 Specific Discussions 5
B Integrated management system - ISO 9001 and ISO 14001 - Is possible to have a joint certificate covering both standards? ISO 14001:2015 Specific Discussions 6
P ISO 14001 - Looking for a Gap Analysis Template ISO 14001:2015 Specific Discussions 3
J Facility Expansion and ISO 14001 ISO 14001:2015 Specific Discussions 1
M PDCA cycle - Process mapping - Environmental ISO 14001 ISO 14001:2015 Specific Discussions 1
A Operating criteria for production processes - ISO 14001 Cl. 8.1 ISO 14001:2015 Specific Discussions 3
Sidney Vianna Support & Guidance Material for ISO 14001:2015 ISO 14001:2015 Specific Discussions 0
C ISO 14001 vs Existing Quality System - How to keep them separate? ISO 14001:2015 Specific Discussions 3
K ISO 14001:2015 certification for two locations required? ISO 14001:2015 Specific Discussions 3
A ISO 14001:2015 transition from the 2004 standard ISO 14001:2015 Specific Discussions 8
Q Risk/Opportunity in a combined ISO 9001 & 14001 System ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 1
Q Risk & opportunity assessment - ISO 14001 ISO 14001:2015 Specific Discussions 1
Q Correspondence between ISO 14001:2015 & OHSAS 18001:2007 ISO 14001:2015 Specific Discussions 2
R Sequence and Interaction - Combined for both ISO 9001:2015 and EMS 14001:2015 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
R ISO 14001:2015 Life Cycle Perspective ISO 14001:2015 Specific Discussions 11
Similar threads


















































Top Bottom