ISO 14001 Incident Reporting Procedure

#1
Incident reporting procedure

In a pre-audit I have been asked to develop an incident reporting procedure for internal and external issues, whilst I have no argument against the principal of this I am however unclear against which part of the standard I can cross reference this to (I need to do this because fo the way our electronic manual is set up)?.

I already have a procedure for Non conformance and my immediate thoughts are just to expand this to cover incidents (sureley incidents could be classed as non conformances?).

Thanks in advance for your help.
 
Elsmar Forum Sponsor

Randy

Super Moderator
#2
Try 4.4.7 Emergency Preparedness and Response, 4.4.3 Communication, 4.5.3 Records, 4.4.6(a) Operational Control

It's dealers choice.
 
#3
Randy,
Thanks for the promt response, can I assume from your reply that 4.5.2 is not the correct place?.

I was hoping it wasn't 4.4.7, the auditor specifically said "for the reporting of issues" I thought that if he had wanted a procedure for emergency prepardness and response he would not have used the term issue, or am I getting too hung up on the wording here?.

Thanks
 

kalehner

Involved - Posts
#4
Your auditor should have clearly identified the clause of ISO 14001 they believed had been violated. If the did not or cannot do this maybe there is no nonconformance. Don’t be afraid to ask for clarification.
 

Randy

Super Moderator
#5
Kevin is right about the clarification thing. When I see "incident" I immediately think along 4.4.7 and related clauses. An incident can be an N/C under 4.5.2. It just depends on your perspective I guess.

What do yoy think Kevin?
 
#6
The audit was a pre audit so technicaly there was no non conformance raised. It was a recommendation and whilst I agree with the auditors comments I am still unclear where to put it against a clause.

I believe it is effectively a non conformance = 4.5.2 but I am looking for other peoples perspective on this.

Once again thanks for the help.

M.John
 
M

mdobovsek - 2005

#7
I hope this will clarify a little our mess. :)

In our system we clasify incidents and accidents: without and with loss respectively.

To be a non conformance we need to have three elements:

objective evidence of
a non compliance of a
addressed specification

In cases when one fail it is an observation

Both (non-conf or observation) can lead to a corrective or preventive action.

In the case of incidents, 4.4.7 addresses to have a sistematic search of accidental or emergency potential situations.

Incidents are markers of future accidents.

The conceptual differences between them is only the "good luck".

That is: looking and dealing with incidents in your system fullfill partially 4.4.7 (partially because is not the same as looking for a "potential of accidents"), you already only register and evaluate incidents (that are "potential" accidents that happened)

Good Luck!!
 
Thread starter Similar threads Forum Replies Date
Moncia Customer satisfaction monitoring - ISO 9001 and 14001 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 12
M Regulatory compliance ISO 14001 ISO 14001:2015 Specific Discussions 2
S ISO 14001:2015 Gap Analysis Resources ISO 14001:2015 Specific Discussions 3
B ISO 14001 Risk assesment ISO 14001:2015 Specific Discussions 1
B Criteria for evaluating environmental aspects ISO 14001:2015 ISO 14001:2015 Specific Discussions 8
K Compliance Obligations 6.1.3 of ISO 14001 ISO 14001:2015 Specific Discussions 3
D Automotive Customer asking for ISO 14001 Certification from suppliers ISO 14001:2015 Specific Discussions 3
Sidney Vianna ISO 14001 News ISO 14001 Continual Improvement Survey ISO 14001:2015 Specific Discussions 0
C ISO 14001 Internal Audit - Opportunity for Improvement ISO 14001:2015 Specific Discussions 2
armani ISO 14001:2015 clause 4.4 ISO 14001:2015 Specific Discussions 2
armani Internal audit plan and processes for ISO 14001:2015 ISO 14001:2015 Specific Discussions 3
Q Audit report template ISO 9001/14001 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 13
Q Process matrix examples of ISO 9001 & 14001 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2
Cats Clause ISO 14001:2015 6.1.3 Compliance Obligations - Legal requirements monitoring ISO 14001:2015 Specific Discussions 0
armani Environmental Compliance obligations and risks (ISO 14001:2015 6.1.3) ISO 14001:2015 Specific Discussions 3
Z Auditor Findings ISO 14001:2015 vs. 45001:2015 ISO 14001:2015 Specific Discussions 6
J Audit Checklist for Integrated Management System for ISO 9001:2015, ISO 14001 & OHSAS18001 (IMS) ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
G ISO 14001 - 6.1.3 Compliance Obligations ISO 14001:2015 Specific Discussions 1
A Question on ISO 14001:2015 - Are annual audits required? ISO 14001:2015 Specific Discussions 11
J ISO 14001 revision process ISO 14001:2015 Specific Discussions 1
Raffy ISO 14001 9.2.2 Internal Audit Programme Content Internal Auditing 10
Jacquie Collins 6 Risks and Opportunities ISO 14001:2015 ISO 14001:2015 Specific Discussions 6
M Intention of Planned Arrangments term in ISO 14001 2004 vs 2015 ISO 14001:2015 Specific Discussions 3
S ISO 9001:2015 & ISO 14001 Re-Certification Audit Preparation ISO 14001:2015 Specific Discussions 8
Sidney Vianna Informational ISO 14001 Certificates Top 15 Countries - 1999 to 2017 ISO 14001:2015 Specific Discussions 3
S ISO 9001:2015 & ISO 14001:2015 - I need a format for Design & Development planning ISO 14001:2015 Specific Discussions 2
I Environmental Policy Content - ISO 14001 Clause 5.2 ISO 14001:2015 Specific Discussions 2
Q ISO 14001:2015 accredited but import most product - CB Raised minor NC on Life Cycle Perspective ISO 14001:2015 Specific Discussions 2
Q Internal Auditor competence for ISO 14001 ISO 14001:2015 Specific Discussions 11
S Necessity of Legal Register to conform to ISO 9001, ISO 14001, IATF 16949 ISO 14001:2015 Specific Discussions 6
Q Internal Auditor Training requirements for ISO 14001:2015 ISO 14001:2015 Specific Discussions 5
B Integrated management system - ISO 9001 and ISO 14001 - Is possible to have a joint certificate covering both standards? ISO 14001:2015 Specific Discussions 6
P ISO 14001 - Looking for a Gap Analysis Template ISO 14001:2015 Specific Discussions 3
K ISO 14001:2015 clause 8.1 on outsourced processes ISO 14001:2015 Specific Discussions 1
J Facility Expansion and ISO 14001 ISO 14001:2015 Specific Discussions 1
M PDCA cycle - Process mapping - Environmental ISO 14001 ISO 14001:2015 Specific Discussions 1
armani Operating criteria for production processes - ISO 14001 Cl. 8.1 ISO 14001:2015 Specific Discussions 3
Sidney Vianna Support & Guidance Material for ISO 14001:2015 ISO 14001:2015 Specific Discussions 0
C ISO 14001 vs Existing Quality System - How to keep them separate? ISO 14001:2015 Specific Discussions 3
K ISO 14001:2015 certification for two locations required? ISO 14001:2015 Specific Discussions 3
A ISO 14001:2015 transition from the 2004 standard ISO 14001:2015 Specific Discussions 8
Q Risk/Opportunity in a combined ISO 9001 & 14001 System ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 1
Q Risk & opportunity assessment - ISO 14001 ISO 14001:2015 Specific Discussions 1
Q Correspondence between ISO 14001:2015 & OHSAS 18001:2007 ISO 14001:2015 Specific Discussions 2
R Sequence and Interaction - Combined for both ISO 9001:2015 and EMS 14001:2015 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
R ISO 14001:2015 Life Cycle Perspective ISO 14001:2015 Specific Discussions 11
R ISO 9001:2015 and EMS 14001:2015 combined audit checklist General Auditing Discussions 5
A ISO 14001:2015 transition audit - Major NC due to the procedure and audit plan ISO 14001:2015 Specific Discussions 10
Q ISO 14001:2015 Clause 6.1: Actions to address Risks & Opportunities ISO 14001:2015 Specific Discussions 2
Sidney Vianna IAF Ruling - No more ISO 9001:2008 nor ISO 14001:2004 audits after 2018-03-15 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 6

Similar threads

Top Bottom