ISO 19011, 3.9 evidences, "verifiables"

qualprod

Trusted Information Resource
#1
Hello everybody

While preparing a training for auditors, I found this which caused me some doubts.
From 19011.

3.9 audit evidence records, statements of fact or other information, which are relevant to the audit criteria (3.7) and verifiable [SOURCE: ISO 9000:2015, 3.13.8]
In this case, in records of any type, I know a written paper is a record, a signed paper as well, but I know that even a "talk" is an evidence.
In the case of "verifiable" , a signed paper which was shown for an auditee it can be verifiable, we can retrieve such information stored somewhere, but in the case of a talk
how can be verifiable if it was not recorded,

Please can you explain in detail this clause?

Thanks
 
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Randy

Super Moderator
#2
Can I ask a different person the same question and get a similar answer?...Or can I see or experience what I was told?

Happens all the time.......As they say "Prove me wrong!"
 
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