ISO 20000 Mapping to ITIL and COBIT

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T

tziel

#3
Thank you so much Harry..

Btw, is there any way to map ISO 20000 directly to COBIT without involving ITIL?
 
J

JJ777

#5
Basically ITIL is ISO20 000 with extra requirements. If you take out the management clauses and focus on the IT service delivery clauses(5-9) it is basically ITIL.
 
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