ISO 20001 (ITIL) Information Technology Infrastructure Library

A

amgadkhalifa

#1
i look for the standard ISO 20001 (ITIL)

Information Technology Infrastructure Library but i can't find , can i find this standard as a pdf format

thanks to all
 
Elsmar Forum Sponsor
#2
amgadkhalifa,

We do not share copyright documents and therefore, pl do not ask for ISO standards.

You should be looking for ISO 20000 standards. Refer ITSMF for buying the standards in Egypt.

Btw, there is a 50% discount offered from their bookstore sponsor and thus you will pay 50% only of the total order amount :)
 
J

JJ777

#3
There is a somewhat difference between ITIL and ISO 20 000. ITIL is the best framework and ISO20000 is the actual standard. ISO20000 was build on ITIL.
The best is to buy the standard ISO20000-1 which is the requirements and ISO20000-2 is the guideline to the requirements. Both should be bought if you want to implement the standard.
 
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