ISO 27001 Clause 8.2 and Clause 8.3 templates or help required

A

amanbhai

#1
I am working on ISO 27001 these days. In fact, I have difficulty writing procedures for:
8.2 Corrective actions
8.3 Preventive actions
with special reference to ISO 27001.
Can anyone share his views or templates?
thanks
 
Elsmar Forum Sponsor
#2
Re: Clause 8.2 and Clause 8.3 templates or help required

They aren't much different to the ISO 9001 requirements, which have been discussed here, ad nauseum...
 
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Marc

Hunkered Down for the Duration with a Mask on...
Staff member
Admin
#3
Re: Clause 8.2 and Clause 8.3 templates or help required

Andy, do you have a copy of ISO 27001? I don't. It doesn't appear to match up with ISO 9001 clauses, not to mention ISO 27001 is information security. I know there will be commonalities in any 'typical' corrective action and preventive action, but information security is quite different from manufacturing and services.

This is a new forum which was started because ISO 27001 is becoming popular. Not many folks have posted anything yet.

It would be nice if we can get some feedback with respect to corrective action and preventive action as they relate to ISO 27001 other than to say they have already been discussed with regard to ISO 9001.
 
#4
Re: Clause 8.2 and Clause 8.3 templates or help required

Andy, do you have a copy of ISO 27001? I don't. It doesn't appear to match up with ISO 9001 clauses, not to mention ISO 27001 is information security. I know there will be commonalities in any 'typical' corrective action and preventive action, but information security is quite different from manufacturing and services.

This is a new forum which was started because ISO 27001 is becoming popular. Not many folks have posted anything yet.

It would be nice if we can get some feedback with respect to corrective action and preventive action as they relate to ISO 27001 other than to say they have already been discussed with regard to ISO 9001.
Indeed, Marc.

The ISO/IEC 27001 requirement states:

8.3 The organization shall take action to eliminate the cause of nonconformities with the ISMS requirements in order to prevent recurrence. The documented procedure for corrective action shall define the requirements for:
a) identifying nonconformities
b) determining the causes
c) evaluating the need for actions to ensure that nonconformities do not recur
d) determining and implementing the corrective action needed
e) recording the results of actions taken and
f) reviewing of corrective action taken.

8.4 The organization shall determine action to eliminate the cause of potential nonconformities with the ISMS requirements in order to prevent their occurrence. Preventive actions shall be appropriate to the impact of the potential problems. The documented procedure for preventive action shall define requirements for:
a) identifying potential nonconformities and their causes
b) evaluating the need for action to prevent occurrence of nonconformities
c) determining and implementing preventive action needed
d) recording results of actions taken, and
e) reviewing of preventive actions.

The organizations shall identify changed risks and identify preventive action requirements focusing attention on significantly changed risks.
The priority of preventive actions shall be determined based on the results of the risk assessment.


Sounds like the use of a PFMEA is a good tool here...
 
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