N
nikolauswhv
Hello together,
i startet supporting a service Company (Chamber) in the Process of Documentation für QM according to ISO 9000:2000.
As far as i know, there should be a Dokumkentation for:
- Management Responsibility
- Ressourcemanagement
- Measurement and Analyses
- Produkt and Service
The documentation is in 4 Sections:
1. Quality Manual (partly finished)
2. operational procedures (finished and reviewed)
3. work sheets
4. forms and records (finished and reviewed)
Now i have a problem to discribe the product and service provision (7.5 ISO Requirement) also with the exclusions. We have no design and development. 4 Divisions provide the existing services. The Divisions already discribed their Workflow.
Could we just leave the Sektion 7.3f or do we have to explain a exclusion?
Has anyone experience with documentation for a Service Company.
Tnx for help
i startet supporting a service Company (Chamber) in the Process of Documentation für QM according to ISO 9000:2000.
As far as i know, there should be a Dokumkentation for:
- Management Responsibility
- Ressourcemanagement
- Measurement and Analyses
- Produkt and Service
The documentation is in 4 Sections:
1. Quality Manual (partly finished)
2. operational procedures (finished and reviewed)
3. work sheets
4. forms and records (finished and reviewed)
Now i have a problem to discribe the product and service provision (7.5 ISO Requirement) also with the exclusions. We have no design and development. 4 Divisions provide the existing services. The Divisions already discribed their Workflow.
Could we just leave the Sektion 7.3f or do we have to explain a exclusion?
Has anyone experience with documentation for a Service Company.
Tnx for help