ISO 9000 antagonist's book reprint

[John]

'The Case Against ISO 9000' by John Seddon is now in reprint in Japan - while sales have been slow in the Western world. Despite the fact that the Japanese lead in world-class operations, all of my Japanese contacts tell me Japanese managers thirst for knowledge - they are on the look out for something to give them an edge. My case against ISO 9000 is that it is the antithesis to world-class thing. Calling ISO 9000 'quality' is to talk it up.

 

[Al Dyer]

John,

Don't leave us hanging! More details and maybe a web address!

ASD...

 

[gpainter]

https://www.lean-service.com/3-1.asp this is where you find more info

 

[M Greenaway]

John Seddons criticisms of ISO9001 are based on his argument that the standard has not delivered business improvement.

Was this standard originally written for this purpose ?