Re: Re: Competence 6.2.2
energy said:
That's what I'm getting at. You are being told to prove it.
Just what do you have to prove?
A) That you identified your competency needs
B) That you took action to satisfy theses needs
C) That you evaluate the effectiveness of the action taken.
A) You can easily identify your competency needs during your process development. You can identify your competency needs through your 7.1 and 7.2 stuff. By the way, nowhere does it say that the records have to be all in one place. For example, on your product specific stuff, the "proof" of competency needs are in the product specs.
B) The action taken could be as simple as assigning someone you know is proficient on a particular machine. The record is the record that shows that person was proficient. If the auditor wants to know how you know the person is proficient, then show past production records indicating satisfactory performance. No additional records are needed!
C) Evaluate the effectiveness. Look at rejects, rework and inspection records. If the operator on the machine is competent, then the product produced will be acceptable.
We don't have to create an entire industry in our organizations to meet these requirements.