ISO 9001:2000 Certification

T

Tim Douty

#1
We are in the process of being ISO 9001:2000 certified. We had a preassessment audit that uncovered 21 nonconformities. I need assistance in responding to two of them:
1. Lack analysis of data to show effectiveness of Quality System.
2. No demonstration of continual improvement.
I had discussed my previous nonconformities from an internal audit as well as corrective actions, but this did not seem to fill the void. What are alternative ideas in addressing this matter?
Thanks in advance for any input.
 
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J

Jimmy Olson

#2
Howdy Tim,

Welcome to the Cove. :bigwave:

We just recently completed our 9001:2000 audit and we showed the auditor the data we have from our daily yields. We track our quality yields on a daily basis and have a number of charts that break it down in various ways (probably too many charts:vfunny: ). This satisifed the auditor since we were able to show that our yields are staying above our control limit and we can also show increases that corelate with various actions.

As far as continual improvement, we tied this in with our goals for part of it. We showed our key metrics and how we track them and make any necessary improvements as needed. We also tied this into our internal audits and corrective actions.

I hope this helps (even though it is a bit vague). I'm sure plenty of other people here will give you ideas and suggestions as well. Don't be afraid to ask any questions at any time.
 
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