Thanks Marc
Reality is often overlooked, or so it seems to me, especially after reading the content of your reply.
I know Quality is a huge issue where I work, and they are all so busy arguing about what the manual says, or who is in charge, or who has the best implimentation ideas, that the rest of us just have to carry on as best we can.
I felt that 'Quality' was unattainable, that it must be so complex and convoluted a subject that there was no hope of ever getting there.
Since reading bits and pieces in the forum, the lectures at Uni and doing quite a lot of extra reading I have discovered that it is not a science, and any Quality guy (or gal) in their right minds keeps it simple, to the point and doesn't try to make themselves into a Quality guru. There may be a lesson in this for the lads at work, but I think they will be so busy arguing over the nitty gritty, that it will be easier to take what I have learnt and try to implement it at grass roots level.
Thanks for all your help and support, I'll be back ..... with more questions, no doubt!
See ya
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Kate Thomas
[This message has been edited by k.t (edited 09 September 2000).]