Gman2
Involved - Posts
Someone PLEASE find me this "Shall" on "Process Audits"
I am still being hung up on this process audit NC.
The original write up was 1) The existing audit schedule is based upon the 1994 standard, and does not yet reflect the ISO 9001-2000 process-based approach. 2) No evidence of internal audit plans or reports performed to verify system compliance to the ISO 9001-2000 requirements.
We got a major on this and since the write up I have performed an internal audit to verify our compliance to the new standard. That all went good, we found some problems, wrote them up and are working on fixing them.
But this did not satisfy our auditor.
He is now asking for evidence that we have scheduled and performed "process audits" meaninig they are totally 2 diferent things.
A process audit being specific to problem area or area of concern.
These can be generated from customer complaints, returns, scrap, ect..
And he said the new standard refers to them specifically as "process audits".
Meaning seperate audits althgether and in addition to the required Internal Audits.
I just can't seem to find this anywhere where it states we shall schedule and performs these mini process audits.
Has anyone else had to deal with this?
This is my 2nd company to be registered 2000 and with my last company I never had any problems with audits.
G.
I am still being hung up on this process audit NC.
The original write up was 1) The existing audit schedule is based upon the 1994 standard, and does not yet reflect the ISO 9001-2000 process-based approach. 2) No evidence of internal audit plans or reports performed to verify system compliance to the ISO 9001-2000 requirements.
We got a major on this and since the write up I have performed an internal audit to verify our compliance to the new standard. That all went good, we found some problems, wrote them up and are working on fixing them.
But this did not satisfy our auditor.
He is now asking for evidence that we have scheduled and performed "process audits" meaninig they are totally 2 diferent things.
A process audit being specific to problem area or area of concern.
These can be generated from customer complaints, returns, scrap, ect..
And he said the new standard refers to them specifically as "process audits".
Meaning seperate audits althgether and in addition to the required Internal Audits.
I just can't seem to find this anywhere where it states we shall schedule and performs these mini process audits.
Has anyone else had to deal with this?
This is my 2nd company to be registered 2000 and with my last company I never had any problems with audits.
G.