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ISO 9001:2000 quality objective vs acceptance criteria

M

Marifrances

#1
Can someone please help me with ISO 9001:2000 terminology?

In 7.1 there is the line:
In planning product realization, the organization shall determine the following, as appropriate:
a) quality objectives and requirements for the product

Later in the list there is a reference to acceptance criteria.

What are examples of "quality objectives" that are not acceptance criteria?
 
S

Steel Maiden

#2
Quality objectives are goals above and beyond the customer's, industry, or international standards. Think of it as aiming for a better Cp/CpK.

Acceptance criteria is pass/fail. If the customer requires a Cp/CpK value of 1.66 and you produced 1.33, your product did not meet the acceptance criteria.

You should be able to show you are making progress towards meeting quality objectives; but you must be able to prove that you have met the acceptance criteria.

Hope this helps.
 
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