ISO 9001:2000 - Types of Processes Other Than Product Realisation Processes

M

M Greenaway

#1
Types of process

Section 4.1 of ISO9001:2000 states (amongst other things) that an organisation shall identify the processes needed for the quality management system.

Are these processes different to product realisation processes ?
 
Elsmar Forum Sponsor
M

M Greenaway

#2
Pardon me - just read the note at the bottom of this section.

Very sorry - it is Friday !!

If a moderator wishes to delete this thread please do so.
 

gpainter

Quite Involved in Discussions
#3
The 00 standard gives one the model in Q9000-2000, not the same as manufacturing processes (eg. extrusion,forming,etc.). We are interpreting it as the 94 elements are our sub-processes as the conversion charts show. Our QMS processes are our systems for providing customer satisifaction. Q9000-2000 gives the answer.
 
M

M Greenaway

#4
But the note at the bottom says

"Processes needed for the quality management system referred to above should include processes for management activities, provision of resources, product realisation and measurement."
 
H

HFowler

#5
Re: Types of process

Originally posted by M Greenaway
Section 4.1 of ISO9001:2000 states (amongst other things) that an organisation shall identify the processes needed for the quality management system.

Are these processes different to product realisation processes ?
Martin,

I had the same question not long ago. See thread:

http://Elsmar.com/Forums/showthread.php?s=&threadid=4172&perpage=10&pagenumber=2

As you mentioned, the note in the standard says:

"Processes needed for the quality management system referred to above should include processes for management activities, provision of resources, product realisation and measurement."

It includes product realization processes. Does this mean from receipt of a customer order to the shipping of the product?

Best Regards,
Hank Fowler
:confused:
 

gpainter

Quite Involved in Discussions
#6
Notes are not auditable unless you add it to your system. And this note supports what I had said. Clauses 5,6,7,8 IMO
 
Last edited:

JodiB

Still plugging along
#7
Here's how I handled it. I used the model provided by 9000 that shows all of the clauses of the standard in the circle, with customer requirements going in and satisfaction coming out. You know the one.

Anyway, from this model I hooked little text boxes from each clause. And within the text boxes I named the Processes we have that belonged there. For product realization's box I identified the product realization processes (we only broke them down into three threads- so far). In the center of the circle I put a box with the supporting processes for the QMS as a whole : doc control, control of records, IT security.

This is how I will represent the identification of our processes.

Then if you click on the name of a process it opens up a process chart for that process, and shows the inputs and outputs with other processes. The interaction.

How can you possibly leave out product realization?
 
J

juliedrys

#9
Excellent method, Lucinda. I did something similar, using the model provided in the Standard, but simply replaced the boxes that represent the clauses with boxes representing the company's Key Business Processes. There are more than 5, but if you arrange it right, it is clear and shows the interaction of the processes.

These can then of course be hyperlinked to the process maps that support them (if the company is set up to do this, as most are).

This approach doesn't show the link to the clauses, but I found that this particular company didn't need or care about this, except at the beginning (to give them assurance that all of the clauses were covered). To show the relationship, we created an overlay that shows where the clauses interact with the processes. After they had that comfort level, they were happy to have the model show their own company's processes and nothing else.

Fun stuff, eh?

Julie
 
E

energy

#10
No Comprende

Originally posted by gpainter
Notes are not auditable unless you add it to your system. And this note supports what I had said. Clauses 5,6,7,8 IMO
g,

Can you expand on "notes are not auditable". My thoughts were that the notes assist both auditors and companies in determining what is required that doesn't appear in the normal text. As you also said "unless you add it to your system", I've attached another thread where I inquired about using a note from the standard in my Quality Plan. I didn't put it there to be audited. I put it there so that anybody can see that we will not have a full blown 7.2.2 'Review of requirements related to the product" for two of our three Business Units (all under the same roof). I resisted the idea of coming up with three individual Quality Plans. I also believe that I uploaded our Quality Plan for reference in the FTP Files. Please look at this link and let us know what you think.
http://Elsmar.com/Forums/showthread.php?s=&threadid=2645&highlight=7.2.2


:ko: :smokin:
 
Thread starter Similar threads Forum Replies Date
R Key Process Indicators (KPIs) for ISO 9001:2000-certified Service Organization ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2
P Internal Audit for ISO 9001:2000 vs. Internal Audit for OHSAS 18001:2007 Internal Auditing 4
H ISO 9001:2000 Certificate - Original approval date 18 July 1995 and valid until 2012 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 27
E ISO 9001:2000 transition to ISO 9001:2008 - Do I have to rewrite the QMS? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 22
M Advantage between ISO 9001:2000 vs ISO 9001:2008 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 9
A Quitting ISO 9001:2000 - Necessary Changes to product literature, logos, etc. ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 14
M Updating a Quality Manual from ISO 9001:2000 to ISO 9001:2008 Quality Management System (QMS) Manuals 57
B Updating from ISO 9001:2000 to ISO 9001:2008 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 6
B Advice needed for ISO 9001:2000 update to 2008 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 10
K How to update from Procedure to Process - ISO 9001:2000 to ISO 9001:2008 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 10
F How much longer can a company declare registration to ISO 9001:2000? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 21
N ISO 9001: 2000 to ISO 9001: 2008 - How to change the documents & procedures? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 4
S Transition from ISO 9001:2000 to ISO 9001:2008 and TS 16949:2002 to TS 16949:2009 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 4
V ISO 9001:2000 to ISO 9001:2008 - Identification in meeting notes. ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 17
E Validity of ISO 9001:2000 Certificates - How to handle supplier ISO 9001 certificates ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 4
K Interpretation of the differences between ISO 9001: 2000 & 2008? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
Q How long is ISO 9001:2000 good for (valid) ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2
N ISO 9001:2000 version to ISO 9001:2008 - Necessary Document Revisions ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2
Q ISO 9001:1994 Upgrading to ISO 9001:2000 or ISO 9001:2008? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
D Time frame for validity of ISO 9001:2000 Certifications IATF 16949 - Automotive Quality Systems Standard 3
H Effectiveness of ISO 9001:2000 Implementation in small industrial organizations? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 29
J Is Version Change needed for ammending ISO 9001:2000 to 2008 Document Control Systems, Procedures, Forms and Templates 1
L ISO 9001:2000 vs. ISO 9001:2008 differences and concerns ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 10
R ISO 9001:2000 to ISO 9001:2008 Transition - Changing documentation ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 22
C Recertification for ISO 9001:2000 - framework ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 13
D Relationship between ISO 9001:2000 and EFQM ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2
D Acquisition (Merger) of an ISO certified to ISO 9001:2000 company ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 4
A Is ISO 9001 Transition (from 2000 to 2008 version) Training Required? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 24
pammesue Calibration - Clause 7.6 of ISO 9001:2000 - Is all this necessary? General Measurement Device and Calibration Topics 42
D To change or not to change? Our documents reference ISO 9001:2000 Document Control Systems, Procedures, Forms and Templates 31
A Registration to ISO 9001:2000 in 2009? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 6
S What are the consequences of having an expired ISO 9001:2000 Certificate ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 11
A A macro-process structure approach to auditing for ISO 9001:2000(8) General Auditing Discussions 19
B CNC Controls under ISO 9001:2000 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
Marc Summary of ISO 9001:2000 and ISO 9001:2008 Changes ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 166
A Brief discussion about ISO 9001:2000 clauses ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 6
K Advice on exclusion of 7.5.2 of the ISO 9001:2000 Standard ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 11
L ISO 9001:2000 and CMMI v1.2 Integration and Org Deployment ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 8
GStough REACH and ISO 9001:2000/13485:2003 - Never the Twain Shall Meet? RoHS, REACH, ELV, IMDS and Restricted Substances 4
S GAP Analysis for ISO 9001:2000 vs. ISO 13485:2003 ISO 13485:2016 - Medical Device Quality Management Systems 2
D ISO 9001:2000 - Implementation in an Environmental Consulting Firm ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2
K Getting started with ISO 9001:2000 Templates Document Control Systems, Procedures, Forms and Templates 18
Z Synchronizing two quality management systems: ISO 9001:2000 Quality Manager and Management Related Issues 5
J ISO 9001:2000 4.2.3- Quality Records, Production Travelers Records and Data - Quality, Legal and Other Evidence 9
C ISO 9001:2000 Certificate - How to have a 3 year validity instead of 1? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 15
N When will ISO 9001:2000 Certificates turn into ISO 9001:2008? General Auditing Discussions 11
J Should product brochures be controlled per ISO 9001:2000? Document Control Systems, Procedures, Forms and Templates 2
I ISO 9001:2000 Recertification controls ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 4
J ISO 9001:2000 7.3.5 "Verification" and 7.3.6 "Validation"- Clarification ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 29
J Must you use an ISO 17025 lab in order to receive ISO 9001:2000 Certification ISO 17025 related Discussions 16

Similar threads

Top Bottom