FYI:
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From: Tauno Kekale
[email protected]
Newsgroups: misc.industry.quality
Subject: Re: software development quality control
Date: Fri, 20 Oct 2000 11:26:37 +0300
Organization: University of Vaasa
Lines: 33
Message-ID: <
[email protected]>
News wrote:
>
> ISO9000 contains requirements for design controls to ensure that customer
> requirements (inputs) are met (verification). The quality standards apply
> to software products just as well as hw products.
Yes, they do.
I didn't mean to say that ISO 9001 and/or CMM wouldn't be useful. All companies I have studied and worked with have seen at least some positive benefits of ISO 9001/2; automotive and other hardware manufacturing companies nearly only positive (except the costs and paperwork). What I wanted to say is DON'T believe that a QM system is a GUARANTEE of no more problems with quality (i.e. nothing more needs to be done). What it is is a system that makes it easier to systematically find and solve most the surfacing new problems.
ISO and CMM, to my opinion, basically work as well in both software and hardware. It's just that CMM is already translated to software language; with ISO, somebody in Your organization must do it. The new ISO is even closer to CMM (levels 2 to 4) than before. For levels 4 and above, CMM compares quite well with schemes such as EFQM and Baldrige.
My 2 cents (1.6 Euro Cents),
Tauno
--
"If the future's looking dark
We're the ones who have to shine
If there's no one in control
We're the ones who draw the line...." (Neil Peart)