ISO 9001:2008 7.3 Requirements and Software Systems used for Reporting

Q

qaforumcontibutor

#1
I have questions about document and version control, as well as design control related to software.

In auditing ISO 9001:2008 elements 4.2.3, 4.2.4 Doc & rec control, and 7.3 design and development, the quality manual states:

“…project managers will establish procedures in project specific documentation for the control of computer software used to ensure software being developed, modified or used meets appropriate requirements. Project specific procedures will identify requirements or specification, documentation, review, verification, approval, and configuration control.”

The project plan states the name of software systems used for reporting software issues and resolution, and an open source software version control system is used capable of archiving.

I am not fining any lower level procedures that identify requirements or specification, documentation, review, verification, approval, and configuration control of the software.

Besides stating the names of the software programused, should there be more detailed procedures regarding documentation, review, verification, approval, and configuration control of the software listed in the projevt plan, as well as evidence that these requirements are being met?

Thx k
 
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Jim Wynne

Staff member
Admin
#2
Re: ISO 9001:2008 7.3 Requirements

If there are supposed to be project-specific documents and there aren't any for projects begun after the requirement took effect, there's clearly a nonconformity.
 

eternal_atlas

Involved In Discussions
#3
I have questions about document and version control, as well as design control related to software.

In auditing ISO 9001:2008 elements 4.2.3, 4.2.4 Doc & rec control, and 7.3 design and development, the quality manual states:

“…project managers will establish procedures in project specific documentation for the control of computer software used to ensure software being developed, modified or used meets appropriate requirements. Project specific procedures will identify requirements or specification, documentation, review, verification, approval, and configuration control.”

The project plan states the name of software systems used for reporting software issues and resolution, and an open source software version control system is used capable of archiving.

I am not fining any lower level procedures that identify requirements or specification, documentation, review, verification, approval, and configuration control of the software.

Besides stating the names of the software programused, should there be more detailed procedures regarding documentation, review, verification, approval, and configuration control of the software listed in the projevt plan, as well as evidence that these requirements are being met?

Thx k
Configuration Management of Software procedure is required..
 

yodon

Staff member
Super Moderator
#4
First of all, take the ISO goggles off. Now, consider the software development process. Doesn't it just make good business sense to have good software CM procedures?

Ok, now put the goggles back on. How do you go about showing that you are able to control your changes to the software (a design output)? How do you initiate a change, get approval for the change, implement the change, and show the change is correct? How do you know that what you build is correct?

There's nothing that says all this has to be in the Project Plan. We typically have a separate, stand-alone Software Configuration Management Plan for each project. It describes how we go about implementing change controls for software (as well as release control, configuration status accounting, etc.).
 
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