ISO 9001:2008 Clause 7.6 - How to address in Software Industry

M

mukul_23g

#1
Hi All,

Pl help me to understand that in a software industry how to address 7.6 clause of ISO 9001:2008 in Quality Manual. For testing purpose we are not using any tool for testing. Our third party auditor told us that tester ( QC engg.) have to be calibarted . Like Testers once in year should be evaluated on one master sample case ......
I am very much confuse it is a part of calibration(Tester) or Validation (MSA)....

Pl help me to understand this issue.

With Regards
Mukul Gupta
 
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yodon

Staff member
Super Moderator
#2
The standard is pretty clear about this section being applicable to monitoring and measuring equipment. If you use no equipment, there's nothing to calibrate. We do a lot of embedded software here so testing often uses oscilloscopes so these have to be calibrated. But when we're testing web-based applications, for example, we don't use any equipment for measuring or monitoring test results.

I didn't understand your statement about testers being evaluated on "one master sample case." Can you explain a bit more? This sounds more like (a poor attempt, IMO) to assess the effectiveness of the tester (a personnel matter, not a calibration matter).

The picture of putting a 'calibrated' sticker on a tester, though, does give me a chuckle. :)
 
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