ISO 9001:2008 Clause Interpretations and Clarifications

[qualitymanager]

Hi all,

I have made some amendments in the quality manual for upgrading to the new standard, pls clarify and reivew is this can be applied or not? (all the new revision made on the existing manual was highlighted in bold)
<snip>

Who is requiring you to upgrade the manual to the new standard?

 

[ramap - 2011]

Hi,

Our organization is planning for transition to ISO 9001:2008 standards
I have some confusion regarding training of internal auditors

Do all the internal auditors need to be trained on the new standards ? or only MR needs to be trained.

Regards
Ram

 

[Stijloor]

Hi,

Our organization is planning for transition to ISO 9001:2008 standards
I have some confusion regarding training of internal auditors

Do all the internal auditors need to be trained on the new standards ? or only MR needs to be trained.

Regards
Ram

Ram,

Welcome to The Cove Forums!

No, no training required. No new requirements.

Stijloor.

 

[Rajes]

Who is requiring you to upgrade the manual to the new standard?

Actually the certification body advised us to transit the ISO 9001:2000 to ISO 9001:2008 when they conduct audit last month. so we started ourself to revise the QMS system.

Rajes.

 

[qualitymanager]

Then the CB should tell you what they require. I expect all registrars to say what needs to be done.

Although I have seen one say "do your own review, and classify the impact of the changed text using our suggested scale".

Moving (changing) without getting a clear idea of where you are going is a good way to get lost.

Do they actually require changing the text in the manual?


Stiljoor - I'd suggest internal auditors (for companies which did not use the current interpretation for the last version) be given a short "awareness" on including information systems, personal data and auditing the review of effectiveness of Corrective and Preventive actions.

 

[Stijloor]

Stijloor - I'd suggest internal auditors (for companies which did not use the current interpretation for the last version) be given a short "awareness" on including information systems, personal data and auditing the review of effectiveness of Corrective and Preventive actions.

See post # 15.

Stijloor.

 

[qualitymanager]

Thank you for the redirect.

 

[Rajes]

hi cove,

Please clarify the interpretation of clause 8.3 - control of non-conforming product in ISO 9001: 2008.

"d) by taking action appropriate to the effects, or potential effects, of the nonconformity when nonconforming product is detected after delivery or use has started".


We are a construction company, basically all the defects identified after the hand over (delivery) is to be rectified during defect liability period. we also been established with a individual procedure on handling this.

Is enough i refer back this procedure in the non-conforming product. pls clarify.

Rajes.

 

[Jim Wynne]

hi cove,

Please clarify the interpretation of clause 8.3 - control of non-conforming product in ISO 9001: 2008.

"d) by taking action appropriate to the effects, or potential effects, of the nonconformity when nonconforming product is detected after delivery or use has started".


We are a construction company, basically all the defects identified after the hand over (delivery) is to be rectified during defect liability period. we also been established with a individual procedure on handling this.

Is enough i refer back this procedure in the non-conforming product. pls clarify.

Rajes.

The sub-clause you refer to is basically about risk management. If, for example, some defect in something your company has constructed has the potential to cause the building to fall down, your reaction to being made aware of the defect would likely be different than if you had used the wrong color of paint in one of the rooms. Your reaction must be appropriate to the level of risk.

 

[Rajes]

The sub-clause you refer to is basically about risk management. If, for example, some defect in something your company has constructed has the potential to cause the building to fall down, your reaction to being made aware of the defect would likely be different than if you had used the wrong color of paint in one of the rooms. Your reaction must be appropriate to the level of risk.

Hi JIM,

Thanks for the reply, i am also need a clarification that whether this sub-clause is also covers the appropriate actions if the non-conforming product is not detected during the inspections concerned, and been identified during use or after delivery (in supplier case)?

Thanks

Rajes