Hi all
"Where the resulting output can't be verified"....
In deciding if it applies or not.
I have seen that in most of systems Is not applicable, when applicable, is in what is named "special processes" welding, and some other ,
But I wonder what are the basis?
Maybe it could apply in many cases, the problems is that scope is not clearly defined.
I'll explain it.
If into my processes, I Ensure Is ok, I mean , I met client needs, ok, such clause doesnt apply, one example, client needs plastic labels, blue color, x material, x dimensions. Ok, I completely can comply with it.
But if client specifies, that labels when in use must remain perfectly glued,no damage on plastic, lasting at least 6 months , supporting sun , rain,etc.(is not so common)
In this case , is not possible to Ensure it into my business, so in this case it applies 8.5.1.f, and for that, I will need to define how I'm going to comply with that beyond my business.
But in such case, the use in the customers, retailers,etc, is not in my control.
Or in this case, I may offer to client that is possible to comply , but using my supplier recommendations only, regarding glue effectiveness and lasting and not going beyond my business limits.
Please explain how to deal with this clause, which I dont find too much explanation in the net, but moreover is not widely used , or has a high non applicability.
Should I refuse the client needs, only choosing what is in my control?
Thanks
"Where the resulting output can't be verified"....
In deciding if it applies or not.
I have seen that in most of systems Is not applicable, when applicable, is in what is named "special processes" welding, and some other ,
But I wonder what are the basis?
Maybe it could apply in many cases, the problems is that scope is not clearly defined.
I'll explain it.
If into my processes, I Ensure Is ok, I mean , I met client needs, ok, such clause doesnt apply, one example, client needs plastic labels, blue color, x material, x dimensions. Ok, I completely can comply with it.
But if client specifies, that labels when in use must remain perfectly glued,no damage on plastic, lasting at least 6 months , supporting sun , rain,etc.(is not so common)
In this case , is not possible to Ensure it into my business, so in this case it applies 8.5.1.f, and for that, I will need to define how I'm going to comply with that beyond my business.
But in such case, the use in the customers, retailers,etc, is not in my control.
Or in this case, I may offer to client that is possible to comply , but using my supplier recommendations only, regarding glue effectiveness and lasting and not going beyond my business limits.
Please explain how to deal with this clause, which I dont find too much explanation in the net, but moreover is not widely used , or has a high non applicability.
Should I refuse the client needs, only choosing what is in my control?
Thanks