ISO 9001:2015 8.5.6 and 7.5.3 Document Control Questions

[Devin A]

Yet another quick question from our favorite person who's in way over his head .

Are we required to have a "Fast Response Board"? I don't recall any clauses stating anything about it and I can't find anything online. I certainly don't want to get rid of it as I like the concept, but I want to trim down what we have implemented to something more practical for our shop.

We use it to track any problems involving nonconforming parts (customer calls and says they got bad parts, goes on the board! Operator makes bad parts and it's caught during floor inspection or final inspection, ON THE BOARD!)

 

[Eredhel]

The standard doesn't require one. But your shop might be using it to fulfill things the standard does require.

 

[Devin A]

Thank you very much. I definitely like having it but I don't think it's a good fit for us in its current form. I'll trim it down and alter where I think I can get away with it

 

[buzzjaw]

Just a quick observation:
Am I correct in thinking this is like a chalkboard? If so, I'd suggest an electronic alternative so that you can conduct analysis of the data over a longer period of time. You may find one machine, one operator or one part type poses a disproportionate risk and this may not be apparent if the board gets wiped at the end of each week. That info could be gold.

 

[Devin A]

Just a quick observation:
Am I correct in thinking this is like a chalkboard? If so, I'd suggest an electronic alternative so that you can conduct analysis of the data over a longer period of time. You may find one machine, one operator or one part type poses a disproportionate risk and this may not be apparent if the board gets wiped at the end of each week. That info could be gold.

It's on a whiteboard. The old Quality Manager wasn't keeping any sort of a long term log but when I took over I started logging it whenever I wiped the board. Now that I know that the board itself isn't ISO required, I'm tossing the board out (nobody looks at the darn thing anyways) and keeping a trimmed down form of it that much better suits our needs electronically. I did the same with our training matrix. Old quality manager had a huuuge like 4ftx8ft white board for it. Yeah. I wasn't about to fuss with that haha. We keep papers on all training sign off forms in a binder (small shop so everyone can fit in one binder! woo!) and I keep an electronic training matrix. Maybe it's because I'm a young one taking over for someone that's been doing this for like 30 years, but jeez she kept a lot of papers for stuff that could just be logged on the computer!

 

[QC Dave]

You guys are lifesavers. Maybe I'll actually get the hang of this haha.

Hang in there! I was in a situation very much like yours 1 1/2 yrs ago. I was promoted from Lead Auditor to QC Manager, 90 minutes before the end of my predecessors last day. But with the help of this forum, a lot of hard work and the good Lord, we managed to pass our 9001:2008 - 9001:2015 transition with just 3 minor non-conformities recently.

You CAN do this.

Dave

 

[Devin A]

Doing the best I can! I went from machine operator to floor inspector with about a week of training, and then from there after about a month I took on a lot of the quality manager roles with zero training. I'm having a blast but gosh it's stressful not knowing what I'm doing . Thankfully with this audit I have a MUCH better understanding of what my actual role is and what I'm responsible for. That should alleviate a lot of the stress and allow me to support the company much better.

 

[buzzjaw]

Doing the best I can! I went from machine operator to floor inspector with about a week of training, and then from there after about a month I took on a lot of the quality manager roles with zero training. I'm having a blast but gosh it's stressful not knowing what I'm doing . Thankfully with this audit I have a MUCH better understanding of what my actual role is and what I'm responsible for. That should alleviate a lot of the stress and allow me to support the company much better.

I'd be requesting some training. What are the competence requirements for your position and do you meet them? A company following ISO 9001 should be able to tell you and should have a plan to get you up to speed as soon as possible (in the absence of proper handover).

 

[Devin A]

I'd be requesting some training. What are the competence requirements for your position and do you meet them? A company following ISO 9001 should be able to tell you and should have a plan to get you up to speed as soon as possible (in the absence of proper handover).

Unfortunately our company isn't the greatest at planning ahead haha. They just throw me in a position and I figure it out. I would say I definitely was not qualified for this, though now that I've spent this time getting our QMS back in line with ISO, I'm getting there!

 

[Viswatej]

Good morning.
8.5.6 is about control of changes. This in general is about changes that could impact the product/process. changes to die height, shots per minute, a new shift, etc. The standard says you shall retain documented information describing the results, who approved/authorized, and any resulting actions. An process change log could work, just whatever would be of the most value to your company.

Hi, I am working in a CNC Machining Company, it is a small industry. I am in the initial stage of implementation of ISO in my company, how i need to implement the 7.5.6 in to My QMS? We don't do any special processes, we only do the machining based on the customer drawing. How i need to satisfy this clause will implementing the QMS? Is it ok if i only document the changes that happens in the procedures?