ISO 9001:2015 9.3 - Required inputs to the management review - Audit Nonconformance

raul1122

Starting to get Involved
#1
Good morning, just had our ISO audit and i had a CAT2 minor on Clause 9.3, The Non-Conformance was set as follows;
Some of the required inputs to the management review are not always visible and/or included in the meeting minutes. Examples include the effectiveness of actions taken for risks and opportunities, process performance, conformity of products, monitoring and measuring results.
Now there is a report limited information on the finding description. Was just wondering if anyone has ideas or an example of an acceptable entry for this.
 
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try2makeit

Quite Involved in Discussions
#3
Check the requirements list under 9.3.2 inputs to Management review against your management review meeting documentation. Are they all there? If not, you have to add them. Even if you do not have data on it every month, the input needs to stay.
 

kdburkh0214

Starting to get Involved
#4
Check the requirements list under 9.3.2 inputs to Management review against your management review meeting documentation. Are they all there? If not, you have to add them. Even if you do not have data on it every month, the input needs to stay.
That's actually what I was going to get at. We have 4 Mgmt. Review meetings throughout the year. We don't always need to talk about all the requirements but your record form (if you use one) should still address those requirements.
 

raul1122

Starting to get Involved
#5
Do you have one review per year or more?
Well i just started right after the Audit :( This is why its a bit challenging. It looks to be that there is one per year vs the suggested 4. The company operates a lot different than any other i have work for before and the documented results last year were very basic and there seems to be no changes in CIPs NCMRs stuff of that nature.
 

try2makeit

Quite Involved in Discussions
#6
I would take the ISO manual and check it against your documents. Add what is missing and keep the format and start collecting data to present at the Management review.
 

northbranch

Starting to get Involved
#7
The Management Review agenda I use has a section for each of the stated requirements and the clause number. We have monthly meetings where we cover a number of the requirements, and it's documented in those meeting minutes, so the annual meeting agenda line item just states covered in our monthly meeting. This has worked fine so far.
 

Golfman25

Trusted Information Resource
#8
First question is do you have the inputs? the easiest thing to do would be to have a checklist on your meeting documentation where you can show they where considered or not applicable.
 

qualprod

Trusted Information Resource
#9
Good morning, just had our ISO audit and i had a CAT2 minor on Clause 9.3, The Non-Conformance was set as follows;
Some of the required inputs to the management review are not always visible and/or included in the meeting minutes. Examples include the effectiveness of actions taken for risks and opportunities, process performance, conformity of products, monitoring and measuring results.
Now there is a report limited information on the finding description. Was just wondering if anyone has ideas or an example of an acceptable entry for this.
Very easy, what do you use to show/manage the inputs?
on whatever you use, just add what were not included and describe the events/status of those., organizing again a MR meeting
and covering such missing aspects . if it was a minor NC, a correction would be sufficient.
Hope this helps
 

normzone

Trusted Information Resource
#10
In reviewing process documentation re the management review process, I just came across a caveat that says the creator of the management review agenda is given a plethora of inputs from process owners. That list appears (full evaluation pending) to meet all the requirements of the standard.

The process then goes off the rails, in my opinion, when it states that while the agenda creator is required to review all this info, "not all of it will make it to the agenda". The agenda creator " selects the KPIs, risks, opportunities, and other items that are most relevant for discussion. This insures that the Management Review meeting is relevant and focused".

I think somebody tried to write a nice loophole, or perhaps they were just advising logical selection of inputs for the meeting. This does not mean that requirements listed in the standard can be omitted from the agenda though.
 
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